The Event Coordinator will support the timely and high quality execution of our association’s live events portfolio. This position maintains integrity of registration data, quality assurance audits, administers the retrieving and archiving of all records, and is the primary contact for all customer service questions related to registration and payments for all association events. The Event Coordinator supports and reports directly to the Director of Conference & Events.
Serves as the primary registrar and data specialist for all conference, regional events, professional development and leadership events, and CCBO events through data input, weekly reporting, and processing payments & refunds.
Assists the Director of Conference & Events with key operational duties related to all conferences, regional events, professional development and leadership events, and CCBO events to include housing, travel, and overall event logistics.
Provides support to the Director of Administration by creating registration forms and building registration pages for all events.
Provides support to the Director of Business Development with exhibitor communication, processing booth sales, and reporting for both the NACAS and CCBO annual conferences.
Provides support to the annual conference committee, to include, but not limited to; agenda creation, recording meeting minutes, manage of Adobe and NACAS Lounge.
Manages all internal customer registration, including staff, vendors, speakers and VIPs.
Prepare and send onsite materials; including forms, supplies, pre-printed badges (when applicable), and manages onsite registration at the NACAS annual conference.
Support team on fulfillment of events and reports, and ensure that registration activities meet program expectations.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, and experience required or preferred. This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.
Knowledge and Skill Requirements
Bachelor’s degree and one to three years (1-3) of related work experience required.
Ability to use Microsoft Office.
Experience working with database management and reporting programs.
Works efficiently as a member of a team.
An aptitude for technology, demonstrating the ability to learn new technologies quickly and independently.
Coordinates several tasks from multiple stakeholders, anticipate needs, determine priorities and meet deadlines.
Demonstrate problem solving skills with the ability to act while exhibiting judgment and understanding of issues.
Has strong organizational skills, is detail oriented and energetic.
Has excellent strong oral and written communication skills to interact effectively with members and customers outside and inside the association.
Work requires travel and a flexible schedule to support the all association events.
Founded in 1969 as the National Association of College Auxiliary Services, NACAS is a professional trade association that supports the non-academic segment of higher education responsible for generating business through a diverse array of campus services that students need and value – such as food services, bookstores, housing, and transportation. As the leading organization supporting all campus ...services, NACAS is the community-of-choice for strategic leaders who advance campus environments to improve the quality of life for students.