Health, Membership, Project Management/Program Development
The Vice President (VP) of Affiliate and Membership Affairs is a key contributor to the strategic plan and serves as a member of the Senior Leadership Team (SLT) of the American Osteopathic Association (AOA). As a key leader in the AOA, the role requires an innovative approach to design, support and implement policy directives and strategic plans involving affiliate and membership affairs. The role requires exceptional communications and the ability to execute key initiatives across multiple organizations. This role serves as an advocate in the achievement of membership engagement, growth, management, education and viability.
This position is responsible for providing strategic direction and professional management services for the AOA affiliates, and the secretaries of bureaus, councils and committees. This leader will direct AOA staff in the support of key AOA affiliates in order to advance member-focused organizations. The VP will oversee fee-for-service affiliate association management programs for contracted affiliated organizations.
The Vice President is responsible for the strategic assessment, development and implementation of programs designed to increase engagement of members and key stakeholders. The VP provides leadership and innovation to design and align programs and services that increase member value, relevance, and engagement at the national and affiliate levels. The VP will oversee member engagement for students, residents and practicing physicians through a variety of channels and functions.
This individual consults with the divisional and specialty affiliates to achieve viability and sustainability in governance; represents the AOA at affiliate meetings and functions; supports AOA programs and policies by communicating the AOA issues and concerns within each affiliate; liaises with the Association of Osteopathic State Executive Directors (AOSED) and the Society of Osteopathic Specialty Executives (SOSE); directs interactive activities and updates; participates in educational and mentoring programming to support the development of affiliate teams and staff; develops strategy to build and maintain cross-functioning teams to ensure fee for service association management contracts are fulfilled and client’s expectations are met; negotiates management services agreements; creates and facilitates executive leadership training programs for affiliate leadership and staff; hosts educational programs, oversees communications, meetings management and follow-up to events; strategically directs customer service programs, membership initiatives and activities across the parent organization and affiliates targeting member retention, revenue enhancement and value added programs in alignment with emerging market trends and customer feedback; oversees the management of the Healthy & Viable Affiliate Organizations Program, an annual program to identify affiliates’ strength and stability; directs the Regional Osteopathic Medical Education (ROME) programs, and other model affiliate initiatives as assigned, including implementation of strategies for marketing, communications, registration and logistics; and engages and manages human resources functions for the AOA Membership and Affiliate Relations staff team.
Education: Master’s degree.
Experience: At least 10 years in association leadership; health care preferred. Experience in organizational development and assessment, strategic planning and association governance is essential.
Licensure or Certification: CAE preferred.
Systems: High proficiency in MS Office and database management required, iMIS and association management software preferred.
Special skills: Broad based knowledge in performance improvement, strategic and tactical planning, service excellence, building engagement and developing cross functional teams is required.
Communications: Superior interpersonal, oral and written skills required; public speaking preferred.
Environment: This position is based in the AOA Chicago office. Significant travel including evenings and weekends is required (up to 50%). Physical demands include the ability to remain in a stationary position, the ability to move from one work site to another, the ability to operate office equipment and the ability to move supplies and equipment up to 25 pounds.
Additional Salary Information: Commensurate with experience.
Serving as the professional family for more than 129,000 osteopathic physicians (DOs) and osteopathic medical students, the American Osteopathic Association (AOA) promotes public health and encourages scientific research. In addition to serving as the primary certifying body for DOs, the AOA is the accrediting agency for all osteopathic medical schools.