SHAPE America – Society of Health and Physical Educators is committed to ensuring all children have the opportunity to lead healthy, physically active lives. As the nation's largest membership organization of health and physical education professionals, SHAPE America works with its 50 state affiliates and national partners to support initiatives such as the Presidential Youth Fitness Program, Let's Move! Active Schools and the Jump Rope For Heart/Hoops For Heart programs. Since its founding in 1885, the organization has defined excellence in health and physical education, and our resources provide the leadership, professional development and advocacy that support health and physical educators at every level —from preschool to university graduate programs.
SHAPE America's mission is to advance professional practice and promote research related to health and physical education, physical activity, dance, and sport.
Why You Should Join Us
We offer a competitive salary with flexible hours and fully paid medical, dental, life and long-term disability insurance for full time employees. We also have vision coverage, flexible spending plans, EAP, a 403(b) retirement plan, free parking, a workout room facility and a comprehensive paid time off plan to include vacation, sick, and personal time in addition to 11.5 paid holidays per year. We are in close proximity to the Wiehle-Reston Metro.
Responsible for helping to grow SHAPE America’s membership by providing excellent customer service to members, prospective members, volunteers, leaders and staff. Reports to the Senior Membership Manager.
Answers all incoming calls and emails to SHAPE America, responds to general member and customer questions, and directs calls to appropriate staff or resource, if necessary. Provides excellent customer service to members, prospects, volunteers, leaders and staff. Responds thoroughly to calls and emails about membership, and helps members with joining, renewing, logging in, and accessing member benefits and resources. Welcomes guests to the SHAPE America office. Provides administrative support to the Membership Department.
Processes membership dues payments and updates member records daily. Enters complimentary memberships into the database and verifies free memberships provided online. Processes and mails new member cards. Corrects member and non-member records. Researches prospective members. Maintains DO NOT MAIL list.
Great opportunity for a recent graduate, or someone who wants to gain experience in associations!
SHAPE America is wholly dedicated to recruiting, developing, and retaining a diverse group of talented people. We are committed to provide equal opportunities to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, or other protected criteria, in accordance with applicable law.
Solid interpersonal, time management, organizational and communication skills; strong customer service skills and a desire to assist members; experience in data entry paying particular attention to accuracy, detail and established timelines; computer skills including Microsoft Office applications; mathematical aptitude, knowledge of general office procedures. Experience with membership associations and iMIS a plus.
Additional Salary Information: Eligible for Full benefits (Medical, Dental and Life are Employer paid), 37.5 hour work week. Paid time off package: Two weeks vacation, 3 personal days, plus sick time and 11.5 paid holidays. Business casual dress, free parking and on-site fitness facilities.
SHAPE America, Society of Health and Physical Educators, ( formerly AAHPERD), is a national, non-profit, membership organization. SHAPE America is the largest organization of professionals involved in physical education, physical activity, dance, school health and sport -- all specialties related to achieving an active healthy lifestyle. Our mission is to advance professional practice and prom...ote research related to health and physical education, physical activity, dance and sport by providing members with a comprehensive array of resources, support and programs to help practitioners improve their skills and to further the health and well-being of the American public.