Administrative, Clerical, Support, Customer Service and Support, Membership
4 Year Degree
The American Society of Addiction Medicine (ASAM) is a medical professional society of over 5,000 physicians, clinicians and associated professionals in the field of addiction medicine.
The Membership Coordinator will coordinate a wide range of ASAM activities including the membership approval process, project support in the areas of Membership and Chapter Relations and general office support to the society.
Process new member applications and confirm license information
Execute onboarding plan to welcome and integrate new members
Lead member service contact for membership-related issues
Assist in maintenance of membership database, files and communications
Process changes and payment information to membership records
Performs monthly quality control checks to ensure data accuracy and consistency
Responsible for performing data entry and data clean-up projects to routinely and systematically improve the database integrity
Generates member list to disseminate to outside vendors and others
Serve as a back-up to the Manager of Membership and Chapter Relations to reconcile national and chapter dues
May serve as Staff liaison to assigned committees
Provide administrative/project support for membership initiatives
Other duties as assigned
Communicates with customers, employees, and other individuals to answer questions, disseminate or explain information, process orders and address customer needs.
Monitors and responds to ASAM membership email box
Education and Experience:
One to two years of experience working in a Membership department or in a general administrative support capacity within an association.
Experience working with medical associations is preferred.
Bachelor’s degree preferred.
Skills and Abilities:
Must have advanced knowledge in Microsoft Excel.
Comfortable working with numbers and able to reconcile transactions.
Ability to efficiently handle multiple priorities in a fast-paced environment with attention to detail.
Good interpersonal skills with ability to interact effectively, efficiently and professionally with individuals at all levels of the organization.
Excellent written, organizational, communication and customer service skills are required.
Resourcefulness and creativity valued.
Team player with positive attitude, enthusiastic energy and ability to have fun with team members.
Please submit a resume and cover letter to firstname.lastname@example.org explaining your interest in the position and how your skills match the position.
Additional Salary Information: Benefits: Medical, Dental & Vision Insurance, Long and Short-Term Disability Coverage, Life Insurance Policy, Paid vacation and sick time off.
The American Society of Addiction Medicine (ASAM) is a medical professional society of over 5,000 members with 30 staff and a $6.1M annual operating budget. As an organization, our work has national and generational impact.ASAM is proud to be honored with the Sloan Award for Excellence in Workplace Effectiveness and Flexibility for its use of flexibility and other aspects of workplace effectivenes...s as a workplace strategy to increase business and employee success. ASAM was one of eight organizations and the only association to be recognized in the state of Maryland.