The National Electrical Contractors Association (NECA) is the voice of the $100 billion industry responsible for lighting, power, and communication systems in buildings and communities across the United States. NECA’s national office and 120 local chapters advance the electrical contracting industry through advocacy, education, research, and standards development.
The Southeast Texas Chapter of NECA (SETX NECA) was established in 1939 for the purpose of providing members an effective agency through which to express their collective voice on issues affecting the construction industry. Today the Chapter continues to represent qualified, reliable, and experienced electrical contractors in Beaumont, Corpus Christi, Galveston, Houston, Port Arthur and the Rio Grande Valley.
SETX NECA is seeking a hands-on, results-oriented Membership Services Manager to join our team in a newly created role. The primary focus of the role is planning and implementing activities and services that provide value to our members and promote membership retention and the growth of this small yet dynamic organization.
The ideal candidate will have demonstrated experience growing membership networks and serving as a key liaison within an association. Their span of responsibilities will include the strategy, planning and execution of an array of activities to attract and retain members for SETX NECA.
Recruiting & Retention:
Manage all aspects of the member recruitment and retention process to include prospecting, pipeline management, delivering presentations and confirming membership commitment. Manager must be able to maintain and deliver on membership services, benefits and value.
Meetings & Events Planning:
Responsible for the coordination of all member related events, meetings, training and education. Activities will include working collaboratively with Executive Director, team members and other stakeholders for the execution of a vibrant schedule of events to entice prospective members and engage the active membership. Examples of activities:
Coordination of schedules, notices, and confirmation of attendance
Collaboration with venues for meeting set-up, menus, contracts
Prepare and distribute agendas, minutes, documentation, handouts, etc.
Devise strategic marketing and communications to ensure direct and frequent contact with Members, affiliates, and other stakeholders. Plan should include updated content, edits and graphics for chapter web-site, member records, events, meetings, and database. Development of chapter newsletter, social media strategy and other creative tactics required. (Technical support provided.)
In support of the development of the association and collaborating closely with the Executive Director, the Membership Services Manager will also provide strategic work and innovation with the following:
Business Development – Supplement the efforts of the Executive Director and Consultant.
Government Affairs – Assist in the legislative and lobbying efforts of the association.
Student Chapters – Coordinate recruiting and sponsorship activities with local Universities.
Executive Management – Provide direct support for all other activities as may be needed.
In addition to the above responsibilities, candidates should have demonstrated success and experience with the following:
Membership Services: Minimum of 2 years experience managing the recruitment and retention of members for an organization required; association experience strongly preferred.
Content Development: Experience developing attractive marketing collateral (content, basic graphics) utilizing available tools. Responsible for crafting invitations, fliers and more for association events and meetings.
Attitude: Collaborative, transparent, service-oriented demeanor. Must be able to independently manage time and responsibilities while keeping the needs of the membership and the association balanced.
Presentation: Comfort and experience presenting and influencing 1:1, small, and mid-sized groups.
Communication: Professional and persuasive communication skills; adherence to professional and clear etiquette via phone, email and in person.
Computer: Advanced skills in utilizing the Microsoft Business Suite (Outlook, Word, Excel, PowerPoint.)
Education: Bachelor’s Degree in a relevant field required.
Industry: Prior experience and/or understanding of the construction industry considered a plus.
Travel: Willingto travel approximately 15-25% of the month within the Southeast Texas region.
The new Membership Services Manager will enjoy a competitive salary, excellent health and retirement benefits, and an auto allowance. The position provides opportunities for career advancement and work with a dedicated, mission-focused team.
If you feel you are ready to join an organization where you can experience the results of your work, you are encouraged to apply! In order to be considered for this role, you must submit your resume, cover letter and salary requirements to Allen Grainey at firstname.lastname@example.org.
Applications for this position will be accepted through December 6, 2017.