National Association of Professional Employer Organizations (NAPEO)
January 31, 2018
Old Town Alexandria
Full Time - Experienced
Accounting, Customer Service and Support
4 Year Degree
The Accounting Manager/Registrar will support NAPEO’s mission and strategic plan by ensuring a seamless purchase process for NAPEO’s members/customers and facilitating the receipt and proper accounting of NAPEO’s revenue.
Provide timely and professional customer service by effectively handling phone, email and in-person inquiries from members on all matters related to dues, registrations, invoices, product orders and donations.
Process all cash receipts and A/R for NAPEO, including membership dues; event registrations; sponsorship, exhibit, and ad sales; PAC donations; and publication orders.
Manage batch processing, remote deposit of checks, as well as merchant account for credit card processing. Ensure timely processing of payments and credits/refunds.
Oversee the financial aspects of MemberSuite, NAPEO’s association management system. Generate requested financial reports from MemberSuite, as requested. Train NAPEO staff on use of financial module within NAPEO.
Ensure NAPEO’s ecommerce forms on portal/website are functioning properly and facilitating the proper sale and accounting of dues, event registrations, product orders and the like.
Manage the registration process for all events including console/portal set up, pre-registration, generation of reports and other outputs (including badges, rosters and tickets), oversight and implementation of onsite registration process, and post-event close-out/reconciliation.
Manage accounts receivable, including timely distribution of invoices and statements, as well as follow up on delinquent accounts and write-offs, as needed.
Perform month-end and year-end closing process for NAPEO and NAPEO PAC. Work closely with NAPEO’s outsourced accountant to ensure proper accounting of all NAPEO income and receivables.
Provide requested schedules and other support during NAPEO’s annual audit.
Support development of annual operating budget.
Ensure proper compliance with NAPEO’s internal controls and accounting practices/policies.
Maintain full knowledge of current Association programs, services, publications, and membership benefits and dues structure.
Support the overall goals and objectives of the Association through additional responsibilities.
Be aware of, understand and follow the Association’s policies and procedures.
The above responsibilities are not intended to be an all-inclusive list of duties of the position described. They are intended only to describe the general nature of the job, and are a reasonable representation of its activities.
Solid customer service philosophy with emphasis on problem solving and exceeding customer expectations.
Meticulous attention to detail.
Knowledge of accounting practices and concepts.
Professional written and verbal communication skills.
Proficiency with technology, including Word, Outlook, and Excel. Experience with association management systems (MemberSuite) and QuickBooks a plus.
Ability to prioritize multiple projects, work in a fast-paced environment, and meet deadlines.
Interpersonal skills to work effectively with colleagues and members.
Bachelor’s degree with major (or coursework) in accounting or finance, or Associates Degree in Accounting.
One to three years’ professional experience, ideally in an association setting.
Minimal travel required – 1-3 trips per year to association conference(s)/events.
Candidate will remain stationary for long periods of time, move around frequently on-site at events and, on occasion, move conference materials and supplies weighing up to 20 pounds.
Additional Salary Information: Salary commensurate with experience.
About National Association of Professional Employer Organizations (NAPEO)
NAPEO provides educational services, business resources and government affairs for the growing professional employer organization (PEO) industry. Our membership includes more than 300 PEO companies, as well as 200 associate (vendor/service partner) member companies. NAPEO provides a comprehensive suite of benefits for full time employees including health, dental, vision, 401k, flex spending, generous PTO, free parking, onsite fitness facilities, and more. EOE.