MHI has a unique opportunity for Director of Membership who will be responsible for the strategic direction and management of membership development, recruitment and retention.
This position develops and directs a comprehensive program for membership recruitment and retention and is responsible for the programs, practices, and processes that generate the association’s income from membership dues and the development of additional non-dues related revenue.
Areas of Responsibility:
Membership Recruitment and Retention
Managing member on-boarding and engagement communication efforts
Facilitating diversity inclusion program initiatives
Streamline and grow program and recognition
Create and execute a customer service program to increase member satisfaction and engagement
Prepare reporting and analyses to ensure proper data-driven decisions on membership activities
Manage the budget and membership database management
The successful candidate will have the following skills and competencies:
Excellent multi-tasking and organizational skills
Strong interpersonal skills
Ability to work in a deadline driven environment
Ability to work both independently and as a team member
A demonstrated customer service orientation
Technical Proficiency requirements:
Microsoft office and project management
iMIS or similar membership database software preferred
Marketing and communications experience
Bachelor’s degree in management, marketing or business administration or equivalent experience.
Proven experience in strategic marketing, writing professional and promotional copy, managing volunteers, supervision, budgeting, financial management, and analysis, short- and long-range planning, and public speaking. Experience in production and printing extremely helpful.
Eight or more years of relevant association management experience, preferably with membership programs and services
Availability and willingness to travel 20 % and work outside regular business hours as necessary
CAE Certified Association Executive Certification a plus
Additional Salary Information: •Competitive salary commensurate with experience
•Excellent benefits package includes: Health, Dental, and
Vision Life Disability and Long Term Care Coverage
•Convenient Charlotte NC location (relocation assistance available)
Internal Number: NC2018
About Material Handling Industry
Headquarters in Charlotte North Carolina, MHI is a leading trade association representing the U.S. material handling, logistics and supply chain industry -- the Industry that makes supply chains work.
MHI members are material handling, logistics and supply chain equipment, systems and software manufacturers; consultants; systems integrators and simulators; third party logistics providers and publishers.
MHI provides educational, business development, networking and solution sourcing opportunities for its 800+ member companies and for the larger community of manufacturing and supply chain professionals.
MHI produces the largest material handling, logistics and supply chain events in North America, ProMat and MODEX.
Visit our blog for the latest in industry news: http://www.mhi.org/blog.