The Applications Analyst is a new position that will perform a critical role in the continuous improvement of web applications that support the accreditation process and collect information about accredited CME activities.
Establishing a thorough understanding of the accreditation process for providers seeking accreditation in the ACCME system.
Acquiring expertise in the purpose, capabilities and points of integration of the portal system used to facilitate the accreditation process and fulfillment of ACCME requirements.
In close collaboration with the accreditation services team, defining workflows, reports, and data collection instruments within the portal to facilitate the accreditation process for CME providers.
Identifying and documenting opportunities for improvement or issues with the portal system. This includes identifying the root cause of issues and recommending efficient, effective strategies for addressing them.
Serving on the systems design and implementation project teams as needed, and helping to define requirements and perform Quality Assurance and User Acceptance testing of new system features. Working with the software developer as needed.
Preparing and/or editing training materials and resources.
Leading support for portal users on user-reported issues, as well as when roll-outs of new features take place.
Providing consistent, accurate information to accredited providers and ACCME staff about the use of ACCME's web applications.
Collaborating with internal teams and external stakeholders to creatively solve problems and brainstorm solutions.
Candidates must have a bachelor’s degree from a four-year accredited degree program and a minimum of three to five years of professional work experience.
Proficiency with Microsoft Office Professional and knowledge of relational databases is required. The candidate must have strong analytical and critical thinking skills, and must demonstrate strong attention to detail, with a focus on producing quality, error-free work. Strong interpersonal skills with a demonstrated ability to provide friendly, efficient customer support is also required. The successful candidate will have a passion for solving problems and helping others, and will have a high degree of comfort presenting information to individuals and groups in a learning environment. Experience with the life-cycle of applications development, including requirements gathering, user acceptance testing, systems implementation, and writing end-user application guides and instructions is required.
Interested candidates should submit their CVs, references, and salary requirements.
About Accreditation Council for Continuing Medical Education
The ACCME offers employees the opportunity to contribute to the future of accredited continuing medical education.
ACCME seeks to recruit individuals who support the ACCME’s mission to identify, develop, and promote standards for quality continuing medical education that improves healthcare for patients and their communities. The ACCME has a staff of approximately 25 employees and is committed ...to providing a professional, and positive work environment based on a model of quality assurance and continuous improvement. It offers a generous benefits package including medical, dental, 401(k), flexible spending accounts, and more.
The Accreditation Council for Continuing Medical Education (ACCME®), a nonprofit organization founded in 1981, is responsible for accrediting institutions that offer continuing medical education (CME) to physicians and other healthcare professionals.Our mission is to set rigorous standards for quality CME that improves physician performance and medical care for patients and their communities. In other words, we work to improve the health of our communities by ensuring that physicians and healthcare teams have access to high-quality education that is designed to meet real needs, evidence-based, and independent. The ACCME System comprises a community of nearly 1,900 accredited CME providers that offer healthcare professionals more than 148,000 educational activities each year, comprising more than one million hours of instruction. These activities include about 26 million interactions with healthcare professionals. In addition to staff, approximately 20,000 volunteers contribute to advancing CME at the local, national, and international level.