The National Recreation & Park Association has an opportunity for a Customer Service Representative to be part of the association's membership department. This position is responsible for providing customer service and support for the day-to-day membership operations.
· Manage internal and external customer service inquiries via phone, email, fax and/or mail within 24 hours.
· Process membership and certification applications, dues, renewals, product orders and event registrations.
· Ensure accuracy and completeness of information in database. Data integrity and attention to detail is a must.
DISCOVER the BENEFITS at NRPA!
NRPA boasts a warm professional environment, with a relaxing and peaceful view of nature at its finest! All staff have access to indoor & outdoor eating areas, as well as indoor & outdoor fitness opportunities. Our facility has a brand new air-conditioned fitness room with access to showers, as well as foot trails for the outdoor enthusiast. Full time staff enjoy a very rich benefit package that includes group Health, Dental, and Vision for employee and family, paid 80% by the employer; 403(b) fully vested upon hire;; Life insurance, Short Term Disability and Long Term Disability paid 100% by the employer; accrue 26 Paid days off per year plus 13 paid holidays, eligibility in the first month of employment, Length of Service Awards and much, much more! NRPA is committed to promoting an environment of work-life balance. To promote healthy lifestyles, at work and away, we have established programs like Teleworking, FlexTime Schedules, 37.5 hour work-week, Employee Assistance Programs, Educational Assistance Programs, Lunch-and-Learn sessions and more. Discover what we already know NRPA ... a great place to work!
Position will remain open until filled. Applicants must apply through NRPA's Recruitment system to be considered. Also submit a cover letter and salary history information in the "Notes" section as well as any employee referrals.
NRPA is an EQUAL OPPORTUNITY employer with a COMMITMENT to DIVERSITY. Women and ethnic minorities ENCOURAGED to apply.
NOTES: Local Residents Preferred (No Relo)