The Nuclear Energy Institute is looking for a Manager, Member and Internal Communications to lead support for NEI member communicators, keeping them informed of salient issues and servicing their needs. He/she will manage NEI’s internal communications program, coordinating with the NEI Executive Leadership Team and other managers on employee issues, developing internal communications products, surveying the workforce as needed and providing necessary training. Working with both NEI colleagues and members, the incumbent organizes appropriate communications conferences, regional roundtables and other interactions. The manager supports NEI’s Event Response Plan and ensures it is current, administering exercises, training participants and aligning the plan with other industry organizations, including the Institute of Nuclear Power Operations, EPRI, the Nuclear Regulatory Commission and the Federal Emergency Management Agency.
- Manage NEI’s outreach program to industry communicators to provide information and guidance on salient issues through weekly electronic communications and regularly scheduled briefings.
- Manage NEI’s internal communications program, ensuring strategic alignment among employees and the NEI Executive Leadership Team.
- Conduct surveys of the workforce as needed, prepare and administer internal communications products, provide guidance to executives and managers on employee issues, facilitate interactions between employees and the executive team, and shape and manage employee events that support engagement and alignment.
- Support NEI’s Event Response Plan by managing exercises, engaging NEI’s response team, training NEI staff and integrating NEI’s response program with companion organizations – the Institute of Nuclear Power Operations, Electric Power Research Institute, Nuclear Electric Insurance Limited and American Nuclear Insurers. Provide timely notification of events to NEI staff.
- Organize industry’s Communicating Nuclear Issues Conference and coordinates member involvement. Organize and manage industry regional communicator roundtables.
- Prepare backgrounders, issues summaries and other materials for member communicators. Prepare and deliver special alerts to members as late-breaking issues arise. Contribute articles and other written materials to support NEI products. Support media and social media outreach as needed.
- NEI Member Communications Outreach:
- Ensure NEI’s membership stays informed about issues, events, activities and information that will impact local and industrywide communications programs.
- Create opportunities for information and the exchange of ideas among industry communicators and serves as the primary point of contact for member company communicators.
- Manage routine interactions with member communicators via weekly newsletters, monthly conference calls and other tailored assistance.
- Keep NEI management and executive team informed of salient industry communications developments and engages key individuals as needed.
- NEI Internal Communications Program:
- Maintain and manage NEI’s internal communications program, ensuring the supporting plan is up to date, taking into account industry best practices.
- Ensure NEI employees are aligned strategically and work closely with NEI Executive Leadership Team so that employees receive appropriate, credible information in a timely manner.
- Facilitate interactions between executive leadership and employees.
- Provide training as needed.
- Assess employee attitudes through surveys and other tools.
- Prepare and manage regularly distributed information to employees and coordinate with designated staffers within NEI to ensure program remains current.
- NEI Event Response Plan:
- Ensure that NEI’s Event Response Plan is current, designed for an efficient, highly credible response by NEI to industry events.
- Develop notification protocols and response team staffing in cohort with NEI Human Resources staff and Emergency Preparedness staff.
- Work with other stakeholders to design scenarios and administer annual exercises involving 35-40 participants from all levels of NEI, industry organizations and federal agencies. Align NEI’s plan with its companion organizations, NEI members, the U.S. Nuclear Regulatory Commission and other federal agencies as needed.
- Manage NEI’s internal Event Response support team and ensures proper representation among NEI divisions.
- Manage annual event response exercises for the entire organization and industry participants. Identify lessons learned from exercises or responses to actual events and ensures these are reflected in NEI’s plan.
- Provide training for NEI on the organization’s response plan.
- Communicating Nuclear Issues Conference and Regional Communicators Roundtables:
- Organize, plan and direct the industry’s Communicating Nuclear Issues conference.
- Develop program in view of current industry needs, topics and initiatives.
- Solicit and secure speakers. Engages NEI executive management, staff and membership to plan and shape conference and direct the event.
- Organize and manage four regional communicators' roundtables annually that address communications issues specific to NEI members in each NRC Region.
- The ideal candidate will have 8-10 years’ of experience, as well as:
- Knowledge of industry regulatory issues and key interfaces with the Nuclear Regulatory Commission and other government agencies.
- High level of knowledge of nuclear power plant design and operations.
- Thorough understanding of energy company structure; understanding of both mainstream and social media and their approaches to issues.
- Bachelor’s Degree in Communications or related field preferred.
Skills & Abilities:
- Many activities required to perform the duties described above call for management and coordination with NEI members and employees who are not direct reports. This requires negotiations, resolution of conflicts and leadership to define objectives and mobilize support from a wide variety of participants – from executive management to the staff worker.
- Experience managing an employee communications program is required.
- This position calls for quick response to multiple requests from NEI’s membership.
- Industry or association communications experience or related field preferred.
- The position requires the ability to manage competing priorities among numerous member company personnel and within NEI.
- Must be able to manage multiple projects simultaneously.
- Highly effective verbal and written communications skills are essential to present and exchange information with both executives and staff alike.
NEI offers an excellent compensation and benefits package, including savings and pension plans. To apply for this position please send a cover letter (including salary requirements), resume and NEI employment application to email@example.com.