Meetings/Expositions/Events, Project Management/Program Development, Research and Information
4 Year Degree
Who we are
The nonprofit Urban Institute is dedicated to elevating the debate on social and economic policy. For nearly five decades, Urban scholars have conducted research and offered evidence-based solutions that improve lives and strengthen communities across a rapidly urbanizing world. Their objective research helps expand opportunities for all, reduce hardship among the most vulnerable, and strengthen the effectiveness of the public sector.
How you’ll contribute
To support this work, the Urban Institute is seeking a Senior Manager of Events and Special Programs to lead development and execution of a robust program of events and convenings. This position is designed to enhance Urban’s connection with key external audiences through highly professional and impactful engagement opportunities, especially throughout the recognition of Urban’s 50th anniversary in 2018-19 and the move to a new building in the spring of 2019.
The ideal candidate will be experienced in event program development and events management and logistics with a keen understanding of the research and policy-making worlds, entrepreneurial instincts and excellent communication and interpersonal skills. This position reports to the Director of External Affairs and supervises two Events Team staff members. S/he will work closely with Communications team colleagues and with Center researchers and staff.
Develop and manage a portfolio of events in partnership with Urban researchers and/or in collaboration with outside organizations in a variety of formats such as panel discussions, roundtables, webinars, symposiums, film screenings and fundraising dinners.
Manage event content in partnership with Urban researchers including digging into research areas to develop compelling programs, suggesting outside speakers and writing discussion guides and talking points.
Manage the process of planning and executing Urban events in close coordination with Center staff, Facilities and Office Services staff and Communications and Outreach staff, ensuring that events are executed in a manner consistent with the Urban Institute brand identity.
Lead promotional efforts for events including developing and executing on customized outreach and marketing plans in collaboration with Center staff, the Strategic Communications and Digital Communications teams, and the External Affairs team. Review all promotional materials including invitation copy.
Manage participation of high-profile speakers and Urban President at Urban-hosted public events including serving as main liaison, preparing briefing materials and overseeing advance work.
Recommend innovative ideas for how to use events to connect strategically with key external audiences and to further Urban’s organizational goals such as new formats, new venues, new marketing techniques and new revenue-raising activities.
Work with center staff and researchers to develop their ideas for public events and to share best practices and guidance for ensuring high-quality events, including providing coaching as needed for presentation and moderating skills.
Support development of a Customer Relationship Management system (CRM) with focus on integrating event registration system and tracking key stakeholder participation in events.
Oversee all contract negotiations on space rental for public events at outside venues; maintain a list of outside venues, and oversee work of Events team and outside vendors as needed at offsite venues.
Oversee creative process for all collateral material including invitation template design, web pages, event signage and decor, presentation materials and handouts.
Oversee processes for distributing invitations, advance registration and onsite sign-in, and make recommendations for process and technology improvements.
Manage central Urban Institute public events calendar and coordinate use of public event space. Maintain pipeline of upcoming events.
Develop and communicate guidelines and procedures for Urban Institute staff to use when planning and executing events.
Develop and track metrics to measure performance and report on progress toward department and organizational goals.
Support other Communications and Outreach duties as assigned.
What you'll Bring
B.A. or B.S. in communications, public affairs, public policy, marketing or related field.
Minimum 7 years of experience in development and execution of multi-faceted events and convenings, preferably at a policy-related organization, academic institution, or a nonprofit.
Demonstrated experience in developing and scripting program content, preferably in the areas of social and economic policy that Urban researchers study
Proven track record in project management with ability to manage a large pipeline of projects while ensuring strong attention to detail on each one.
Experience in site selection, contract negotiation, budget management, food and beverage selection and onsite meeting management including knowledge of market pricing, catering, AV needs, hotel rooms, and event set ups.
Experience supervising direct reports and leading teams.
Demonstrated commitment to providing superior customer service to both internal customers and external collaborators.
Diplomatic personality able to manage relationships with all levels of staff and key external stakeholders.
Excellent verbal and written communication skills, including proof reading.
Proficiency with Microsoft Office software and familiarity with email marketing and event registration systems required. Familiarity with customer relationship management systems such as Salesforce preferred.
PLEASE INCLUDE COVER LETTER WITH RESUME
What you’ll experience
Working in the Nation’s Capital- the epicenter of public policy- among a network of policy experts, you can expect to have an impact on policy areas you care about and work with great colleagues who are smart, mission-driven, and collaborative. You will blend academic rigor with on-the-ground collaboration, be encouraged and supported to fulfill your potential through meaningful work that matters and, enjoy a welcoming workplace free from harassment, discrimination and intolerance.
In addition, we offer a comprehensive benefits package that includes: medical, dental, disability, and life insurance coverage. Competitive paid time off allowance, and eligibility to participate in a generous retirement savings plan plus elect a pretax benefit for commuting expenses.
The Urban Institute is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or any other protected status under applicable law.
The Urban Institute is an Equal Opportunity/Affirmative Action Employer --Minorities/Women/Disabilities/Veterans.
Additional Salary Information: commensurate with experience and competitive
The Urban Institute
We believe in the power of evidence to improve lives and strengthen communities. Public policies work best when they are rooted in facts, and our research sparks solutions in programs and practice. Our analyses and recommendations help expand opportunities for all people, reduce hardship among the most vulnerable, and strengthen the fiscal health of governments and effective...ness of public policies.
We conduct sophisticated research to understand and solve real-world challenges in a rapidly urbanizing environment. Our work engages communities at multiple levels—city, state, and country—as we gather data and evaluate programs. Urban Institute scholars blend academic rigor with on-the-ground collaboration, teaming with policymakers, community leaders, practitioners, and the private sector to diagnose problems and find solutions.
Founded in 1968 to understand the problems facing America’s cities and assess the programs of the War on Poverty, the Urban Institute brings decades of objective analysis and expertise to policy debates—in city halls and state houses, Congress and the White House, and emerging democracies around the world. Today, our research portfolio ranges from the social safety net to health and tax policies; the well-being of families and neighborhoods; and trends in work, earnings, and wealth building. Our scholars have a distinguished track record of turning evidence into solutions.
As an organization, the Urban Institute does not take positions on issues. Scholars are independent and empowered to share their evidence-based views and recommendations shaped by research.
Our work environment encourages intellectual honesty, innovation, diversity, and mutual respect. Our analysis elevates debate, wherever it takes place.