Administrative, Clerical, Support, Membership, Project Management/Program Development
4 Year Degree
This position assists in the management of volunteer lead committees and workgroups. This position works closely with the project manager in executing the details of volunteer engagement and membership development. An ideal candidate will have a keen eye for detail, excellent interpersonal, analytical and communication skills and the ability to prioritize multiple conflicting deadlines while having fun and working hard.
Duties & Responsibilities:
Provide administrative support to the committee, task force and volunteer activities of SGIM.
Manage incoming email, mail and telephone inquiries for committees and membership related issues
Assist with committee member recruitment and retention administrative duties.
Responsible for data entry/maintenance for committee, task force, and workgroup volunteer data
Assist with submissions for committee, task force and volunteer information in SGIM publications
Coordinate committee communications including monthly emails, call reminders, agendas, website updates and surveys
Coordinate and order awards for volunteers including committee members and award winners
Provide administrative support for special projects and initiatives for membership and committees.
Maintain committee and task force rosters and monitor member terms
Answer the information mailbox and respond to inquiries as needed
Assist with shipment of volunteer marketing materials to annual and regional meetings
Respond to routine volunteer inquiries/complaints
Cross train in membership renewal and applications
Assist with set-up and execution of membership related mass communications
Perform all other duties as assigned
Competency: To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies.
Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality;
Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things;
Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills;
Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information;
Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently;
Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality;
Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events;
Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance;
College degree in a related field and 1-2 years equivalent experience or equivalent combination of education and experience.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ability to take direction, and accomplish tasks efficiently, on time and accurately;
Ability to prioritize work and to organize in an office environment;
Ability to work independently with guidance as well as within a team;
Ability to apply sound judgment and use discretion when dealing with sensitive information;
Excellent interpersonal, analytical and communication (both written and oral) skills;
Ability to work in a team-oriented environment;
Excellent organizational skills;
Knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Survey Monkey
Technical skills needed: Experience with a membership database and/or online social community.
Additional Salary Information: In addition to salary, SGIM provides competitive benefits including employer paid health and dental insurance, above average 403b contribution, and a flexible work environment.
Internal Number: Committee Support
About Society of General Internal Medicine
The Society of General Internal Medicine (www.sgim.org) and the Association of Chiefs and Leaders of General Internal Medicine (www.acgim.net)are academic organizations which include Researchers, Educators and Administrators from all medical schools and teaching hospitals. SGIM's mission is to cultivate innovative educators, researchers, and clinicians in academic general internal medicine, leading the way to better health for everyone. See if our vision and values align with yours at https://www.sgim.org/about-us/vision--values