The purpose of this position is to manage systems and staff toward achievement of the strategic and budgetary objectives of ASHA Professional Development (APD). The incumbent works with the Director to develop and monitor progress toward the unit’s budgetary and program development goals. The incumbent works with subject-matter experts to create continuing education programs in a range of media, focusing on Web-delivered programs. The incumbent is responsible for the operations of the Learning Management System (LMS) and supervises the staff who work directly with the LMS. The incumbent works to develop relationships with organizational customers and ensures that contracts with organizational customers are implemented successfully.
With the Director of APD, develops strategy and annual work plans and budgets for APD, and monitors progress toward their achievement.
Works with subject-matter experts and staff content coordinators to develop continuing education programs delivered in a variety of formats and incorporating a range of media.
Develops and manages systems and processes to maximize the utility of the LMS for ASHA and for individual members/customers
Supervises staff who implement these systems and processes
Manages large-scale organizational customers
Knowledge typically acquired through:
Bachelor’s degree in instructional design, systems analysis and design, or related field
Experience working as an administrator with one or more learning management systems or other complex databases
Experience managing budgets with both revenue and expense
Experience leading project teams or formal coaching experience
Experience negotiating successful resolutions to problems involving customer service, vendor relations, or issues concerning project scopes, timelines, and budgets
Experience developing and managing educational programs, preferably continuing professional education programs
Experience in developing educational programs for Web delivery
Scope and depth of technical skills/knowledge
Demonstrated ability to manage and use large databases
Demonstrated ability to develop realistic project plans and budgets
Demonstrated ability to manage projects involving multiple contributors, time-certain delivery dates, and fixed budgets
Demonstrated ability to analyze work processes with attention to opportunities for process improvement
Demonstrated ability to work effectively with subject-matter experts in a range of fields to develop continuing professional education programs
Demonstrated ability to adapt content to different delivery media, including computer-mediated and Web-based
Intermediate to advanced skill using Microsoft Office Suite (especially PowerPoint)
Scope and depth of non-technical skills/knowledge
Ability to coach staff, including helping them set appropriate goals and providing feedback
Ability to resolve problems with attention to the needs of all stakeholders
Excellent written and oral communication skills
Demonstrated ability to work in a team environment
Additional Salary Information: Salary Range (Non-Negotiable): $88,685 - $98,538
About American Speech-Language-Hearing Association
The American Speech-Language-Hearing Association is the professional, scientific, and credentialing association for 204,000 members and affiliates who are speech-language pathologists, audiologists, and speech, language, and hearing scientists in the United States and internationally.