Are you fun and enthusiastic, but also ridiculously hard working and deadline oriented? Do you have solid time-management skills and enjoy working with volunteers? Can you self-sufficiently and successfully work from home and travel? If this sounds like you, we’d love to see your resume!
We’re looking for an organizational guru who can expertly support our small but mighty staff, coordinate projects, assist with membership, marketing, event planning and take on special projects as needed. As an ideal candidate, you can handle all of this and then some. If things change, you adapt with ease and find alternative solutions. You are professional, reliable and thrive in a collaborative environment. Your attention to detail is impeccable. Bonus points if you’re actively involved with ASAE. This is a permanent, full time telecommute position.
Schedule, coordinate and prepare PowerPoint presentations for various committee and board meetings.
Work closely with the Executive Director on calendar management as well as facilitate conference calls and small working meetings.
Act as primary customer service contact responding to and re-directing member/customer inquiries.
Responsible for updating, entering and maintaining records in company databases, including CRM/AMS and marketing, with accuracy and completeness.
Assist with data management and workflows related to members and companies including volunteer positions, invoices, purchases, membership subscription/status changes, renewals, and award applications.
Provide administrative support for various projects initiative implementation.
Develop and maintain Smartsheet system used by staff and volunteers.
Suggest solutions for streamlining internal processes in order to improve workflow and maximize team members’ efficiency.
Maintain up-to-date records for all student members, their advisors and their yearly activity.
Assist staff management with creating and distributing applications to students for annual grants, scholarships and activities.
Communications Support & Coordination
Work closely with staff management to implement eblasts for chapter events, training events, elections, annual conference event and membership outreach.
Assist with website management (main website, conference website and chapter websites) and perform edits and updates as needed.
Assist with social media program including NASTT blog, Twitter, Facebook, LinkedIn and YouTube. Help develop content and coordinate posts.
Coordinate production of print magazine.
Manage relationships with various subcontractors.
Event Planning Support & Coordination
Assist with annual conference timeline with defined deadlines.
Assist with coordination of details for annual educational fund auction and other fundraising events.
Facilitate event set up in NASTT database, online registration process and onsite registration check in.
Coordinate production and printing of all meeting and conference materials.
Coordinate production and shipping of annual award items.
Manage the deliverables for training events (book shipments, manual printing, document collection and event close out reporting).
Create and manage the No-Dig Show student volunteer schedule, hotel rooming list and onsite responsibilities.
What You’ll Bring to the Job
Bachelor’s degree and a minimum three years of successful experience in member association administrative support and project coordination.
Demonstrated high proficiency with web-based tools and applications including MS Office Suite, Smartsheet, Adobe Creative Suite, Dropbox or equal and social media platforms. Experience with Constant Contact and Higher Logic is helpful.
Database management skills including familiarity with AMS/CRM.
Solid oral and written communication skills, excellent business and basic media relations writing skills (writing summaries, brief articles and drafting simple press releases, etc.).
Friendly and tactful and have solid, professional verbal communication and interpersonal skills.
Outstanding customer service skills with strong attention to detail and accuracy.
Ability to prioritize and multi-task in a fast-paced environment.
Reliable self-starter with strong initiative and follow through.
Ability to work weekends or after-hours, on occasion.
Ability to travel is required to support administration and event management in the United States and Canada. Travel may be up to eight times per year (dependent on current travel restrictions and health guidelines). Valid international travel documents are required.
Ability to learn new technology as required.
Adaptable team player willing to work in a small staff environment in which all staff handle multiple functions and do what is necessary to get the job done.
Possess cross-cultural sensitivity as required by the globalized community of trenchless technology.
The NASTT Administrative Project Coordinator shall maintain a professional in-home office with a mobile telephone, landline if desired, as well as a high-speed internet connection. The in-home office may be located anywhere within the United States or Canada.
Anticipated Start Date
November 1, 2020 (Negotiable)
NASTT offers employees a comprehensive compensation package and the opportunity to work from a home office. Salary will be commensurate with experience. Please state salary objectives with your application.
How to apply
To apply, send your resume and a cover letter to Michelle Hill, NASTT Program Director at firstname.lastname@example.org by Friday, October 9, 2020. Inclusion of references is strongly recommended. All personal information received by NASTT will be handled respectfully and in complete confidence.
About North American Society for Trenchless Technology
The North American Society for Trenchless Technology (NASTT), a not-for-profit 501(c)(3) corporation. NASTT is an engineering society of individuals, public organizations and private companies with strong beliefs in the practical, social and environmental benefits of trenchless technology. Founded in 1990, NASTT represents over 2,000 members throughout the United States and Canada who all promote better and more responsible ways to manage our underground infrastructure. NASTT is the owner of the annual No-Dig Show (nodigshow.com) and we support 11 Regional Chapters and 17 Student Chapters in North America. NASTT’s vision is to be the premier resource for knowledge and education in trenchless technology.