Communications/Editorial, Membership, Project Management/Program Development
POSITION SUMMARY DESCRIPTION:
The Membership Manager is responsible for planning and implementing membership acquisitions and renewals. Develops benefits to meet the needs of AAP members and strategies to attract new membership.
DUTIES & RESPONSIBILITIES:
Develops and implements a comprehensive membership acquisition and retention plan to recruit new members to AAP and retain existing members.
Track member performance and ensures accurate records are maintained in the Membership database. Responsible for monthly reporting on membership.
Manages the new member welcome and onboard process as well as member renewal to ensure a smooth process and meeting member targets and revenue goals.
Maintains the AAP Mentorship Program.
Track and analyze trends in membership recruitment and retention rates to provide information and recommendations that support the marketing plan.
Creation and implementation of annual membership marketing plan in conjugation with the Communications and Marketing Manager.
Staff liaison to the Diversity and Community Engagement Committee and Membership Subcommittee. Creates agendas, works with committee chair, and implements monthly meetings to seek feedback, collaborate on projects, and discuss new ideas related to the strategic plan. Evaluates activities and reports on progress to the AAP Board of Trustees.
Liaison to the AAP Councils holding leadership calls on a monthly or bimonthly basis (every other month) and assisting with work products for the councils as necessary. The council are groupings of the membership and typically the council members perform the work.
Administrative Director’s Council
Resident/Fellow Program Director’s
Medical Student Council
Medical Student Educators Council
Other duties assigned as needed.
Bachelor's degree preferred or equivalent work experience
5-7 years experience within a marketing, communications, and/or public relations environment.
Strong verbal and written communication skills
Excellent customer service skills
Ability to multitask, and work independently and efficiently under deadlines
Strong commitment to team goals and objectives
Proficiency in Microsoft Office applications required (Word, Excel, PowerPoint)
Membership database proficiently preferred
Knowledge of Association / non-profit preferred
Additional Salary Information: In addition to your compensation, you will be eligible to receive the benefits that are offered to all AAP full time employees, including paid holidays, vacation time, sick time, insurance benefits (health, life, dental, STD, LTD, AD&D), retirement benefits (generous 401k contribution), professional development opportunities, and others.
About Association of Academic Physiatrists
The Association of Academic Physiatrists (AAP) is a professional medical society of physiatrists who are dedicated to improving patient care by advancing the field of physiatry through research, education and leadership. AAP currently serves over 2,500 members including physical medicine and rehabilitation (PM&R) department chairs, program directors, residents and fellows, researchers, medical student educators, administrative directors, program coordinators, and others involved or interested in academic physiatry. The AAP has an official journal, the American Journal of Physical Medicine & Rehabilitation, holds an Annual Meeting, and leads a number of projects, programs, and activities to support and enhance academic physiatry.