The Director for Membership Services (DMS) serves as the primary membership recruitment, development, and retention champion for the more than 300 circles (chapters) located on college campuses around the country.
As a member of the National Headquarters team for the Omicron Delta Kappa Society and Educational Foundation, the DMS works closely with the other National Headquarters staff members, circle officers, and student leaders to provide excellent training, development, and service in our efforts to retain and expand membership at the campus and collegiate level.
O?K seeks an individual who can leverage both data analytics and personal relationships to achieve the goals described in the FY 2022-24 Omicron Delta Kappa Strategic Plan. The DMS will strive to:
Strengthen the value of the ODK brand by assisting circles in recruiting and retaining the highest quality members,
Showcase the value of ODK involvement by demonstrating the unique and meaningful impact ODK has on its members? and,
Sustain the value of the ODK experience by supporting ethical leadership development, engagement of leaders from diverse backgrounds, and facilitating outreach to other collegiate and community leaders.
The DMS is a full-time staff member based at the O?K National Headquarters in Lexington, Virginia. The position reports to the Vice President for Membership and Operations. This position may be considered for remote work.
Membership Programs (35%)
Develop and implement a comprehensive recruitment plan for increasing membership at the circle level
Develop and implement an on-campus and on-line recruitment program that actively engages both current and prospective members
Develop and implement a contact management plan for ensuring high levels of communication and service to circles
Monitor circle operations and assist circles to maintain minimum standards
Provide consultation and training for non-performing circles
Assist with the development and implementation of the National Circle as a membership outreach program
Circle Officer Support (30%)
Develop, revise, and implement training programs which enhance circle officers’ knowledge and effective use of ODK resources
Identify and implement strategies to increase the efficiency and effectiveness of membership processing and circle administration
Actively recruit and train members for the new Alumni Advisors program
National Programs (20%)
Manage registration, membership records, and outreach for the National Leadership Conference
Work closely with HQ staff and National Leadership Conference committees to develop all aspects of the circle officers’ engagement in the conference
Coordinate national grants and awards recognitions programs as assigned
Assists with national initiation and chartering ceremonies
Coordinate monthly new member emails, circle office e-newsletters. and other circle specific communication
Manage the officer information portal and other web services for circle management
Assist the communications staff with collegiate and lifetime member publications
Use social media to promote ODK programs and circle accomplishments
Board and Volunteer Engagement (5%)
Support the HQ senior staff in working with the Society’s Board of Trustees
Help other local regional and national volunteers to conduct the business of the Society
Serve as the primary liaison to assigned national committees
Assist in the implementation of the strategic plan as requested
Perform other duties that advance the vision and mission of Omicron Delta Kappa as requested. This is a non-exempt position. Significant evening/weekend work and travel are required.
Bachelor’s degree from an accredited university in business, marketing, communications, public relations, non-profit leadership, or related field.
Three to five years of full-time experience with membership recruitment and development practices in a chapter-based organization, university administration or instruction, and/or non-profit organizations.
Demonstrated experience in the development and delivery of high quality present recruitment and training programs in multiple formats (e.g., in person, web-based, and recorded).
A willingness to work and communicate effectively with diverse populations individually and as part of a team.
Extensive travel experience. Candidates must be willing and able to travel away from the national headquarters or home base for up to 14 consecutive days.
Master’s degree in business, marketing, communications, public relations, or in a related field in higher education administration, student affairs administration, or non-profit leadership.
Association or similar non-profit experience and experience working with volunteer-driven chapters.
Knowledge and ability to apply theories, concepts, and best practices to programs, curriculum instruction, and other activities is highly desired.
Membership in Omicron Delta Kappa
Additional Salary Information: Full benefits including life, dental, and health insurance and retirement contributions.
About Omicron Delta Kappa
Omicron Delta Kappa, the National Leadership Honor Society, recognizes and encourages superior leadership and exemplary character. ODK encourages collaboration among members across the five phases celebrated by ODK: scholarship, athletics, service, communications, and arts. Founded in 1914 at Washington and Lee University, ODK honors and develops leaders through scholarships, workshops, career opportunities, leadership resources, and a lifelong connection to other members. The Society also champions its ideals of scholarship, service, integrity, character, and fellowship.
ODK has 318 circles at colleges and universities across the United States. We remain committed to developing campus leaders who will become tomorrow’s community leaders.
Two things make the Society unique. First, ODK encourages collaboration among leaders across campus. We believe that strong leaders become stronger leaders through this fellowship.
The second thing that makes the Society unique is that—in addition to undergraduate students—membership is open to faculty, staff, alumni, and graduate students. We believe that a diverse cross-section of the campus community strengthens each circle and allows... students to learn from people in different stages of life.
Omicron Delta Kappa is headquartered in Lexington, Virginia. The Society’s offices are in the town’s historic train station. The train station was built in 1883 by the Baltimore & Ohio Railroad.