Career Center

POSITION SUMMARYThe Membership Experience Manager will be responsible for the management and administration of ASCD’s member relations in collaboration with the cross-functional departments within the organization. This position implements activities and communications related to membership retention, monitoring the quality and integrity of the activities. This position is responsible for making improvements in the processes, systems, and operations that support the membership renewal experience and leads efforts to troubleshoot issues related to membership processes and procedures with a variety of internal stakeholders and external vendors.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Develop a firm understanding of the Assoc