The Coordinator, Exhibitor & Sponsor Relations is an entry level customer service and data entry position responsible for the collection, fulfillment, and support of managing benefits of all exhibitors and sponsors at RILA Conferences as well as RILA Committee Partnerships, Digital Opportunities, and other non-conference related sponsorships.
ABOUT RILA
The Retail Industry Leaders Association (RILA) is the U.S. trade association for leading retailers. We convene decision-makers, advocate for the industry, and promote operational excellence and innovation. Our aim is bold but simple: to elevate a dynamic industry by transforming the environment in which retailers operate.
RILA is a dynamic, collaborative, team-oriented organization with a fast-paced environment. RILA’s Core Values:
Integrity – Operate with the highest integrity and respect for each other and the brands we represent
Service – Delight members with service beyond their expectations
Change – Learn from experiences, adapt and constantly improve
Team – Collaborate with one another to achieve more and celebrate wins together
POSITION RESPONSIBILITIES
Oversee creation of all events in Fonteva Salesforce, Mobile Apps, Informz, and MapYourShow
Manage exhibitor and attendee registrations for all conferences including the development of registration Badges and Workflows within Fonteva for all conferences
Oversee promotional material orders and sponsor fulfillments to all conference prospects
Educate exhibitors and sponsors on Fonteva processes, including but not limited to, registration and payments
Display exceptional customer service to all potential and current exhibitors and sponsors (in person and virtually)
Work with Fonteva, MapYourShow and the mobile app to ensure fulfillment of all exhibitor/sponsorship agreements
Oversee invoicing of exhibitors, sponsors and strategic partners
Assist with sponsorship renewals and all exhibitor and sponsor relations while onsite at RILA Conferences
Assist in RILA membership invoice and collections process
Responsible for Receptionist duties as assigned
Perform other duties/special projects as assigned
Required Skills & Experience
EXPERIENCE
Entry level position, one (1) year in a professional environment preferred
SKILLS
Strong written and oral communication skills
Customer service and database/data entry experience preferred
Project management skills – applicant should be highly organized with quality orientation
Collaborative work style
Proficiency with Microsoft Office products (Word, Excel, PowerPoint, etc.)
Compensation $45,000
Benefits
Medical, Dental and Vision Coverage (FSA/HSA options available)
Employer sponsored Life Insurance, STD and LTD Coverage
401 (K) Retirement Plan with Employer Match
Flexible Paid Time Off + 12 ?Federal holidays
Professional development opportunities
Team outings/gatherings
RILA is an equal opportunity employer and encourages people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. We are committed to being an inclusive place to work, while maintaining a workforce that represents the communities we serve.
Employees will be based out of the D.C. HQ and will be eligible for two days of telecommuting per week.
Application Instructions
Please submit a short statement of interest and your resume. Both are required in order to be considered for the position. Please apply through our Built for Teams applicant tracking system here - https://app.builtforteams.com/rila/jobs/e6892b0f
ABOUT RILA
The Retail Industry Leaders Association (RILA) is the U.S. trade association for leading retailers. We convene decision-makers, advocate for the industry, and promote operational excellence and innovation. Our aim is bold but simple: to elevate a dynamic industry by transforming the environment in which retailers operate.
RILA is a dynamic, collaborative, team-oriented organization with a fast-paced environment. RILA’s Core Values:
Integrity – Operate with the highest integrity and respect for each other and the brands we represent
Service – Delight members with service beyond their expectations
Change – Learn from experiences, adapt and constantly improve
Team – Collaborate with one another to achieve more and celebrate wins together
