Salary is negotiable based on experience. This position is a full-time, non-exempt role and is eligible for ABA full employee benefits. This position is eligible for our hybrid work schedule of 3 days in-office, 2 days remote work. Exceptions to this schedule will be required to support and produce in-person events. ABA operates on a 40-hour workweek; overtime may be required occasionally.
Required Education:
4 Year Degree
SUMMARY
The Event and Education Coordinator works as a member of the vital ABA Meetings and Education team, providing extensive operational and administrative support of ABA’s meeting services. The Coordinator serves as the first line of contact for event registration, small events and educational activities, and is critical in increasing engagement by members in ABA’s member events. The role requires strong self-direction, keen attention to detail, the ability to independently research solutions to problems, and follow technical procedures successfully.
PRIMARY RESPONSIBILITIES
Support the Senior Director with the operations and logistics of all member engagement events, including the Annual Convention, ABA Professionals Group events, Annual Congressional Fly-In, and other meetings/programs.
Lead the execution all Professionals Group virtual events and all standalone ABA webinars, working closely with the ABA Marketing and Government Affairs teams in the production of these events.
Be knowledgeable about all ABA events in order to promote participation in ABA Professionals Groups and events to assist membership team when needed.
Assist with the logistics of member events and in-office events, including but not limited to, securing reservations and ordering meals when necessary, recruitment and communications with speakers and presenters, venue details, program logistics, registration site creation and messaging, housing and registration reconciliation, onsite registration, and event satisfaction surveys.
Manage inventory levels and ordering supplies for various training programs and events.
Assists in projects related to the International Baking Industry Exposition (IBIE) planning and logistics areas. Projects include but are not limited to the Corporate Meeting Program, ABA-BEMA booth activities, Global Baking Night, ABA education sessions, and other activities as needed.
Interface with the Education team to analyze enrollees in the Bakers Manufacturing Academy and convert those enrollees into future registrations for various ABA events. Work with Membership team to ensure transfer of contact information into ABA’s membership database.
Prepare mailing and email distribution lists for marketing campaigns.
Serve as an initial voice of customer service for members and then escalate member questions to the appropriate team member if necessary.
Track payments, balance dues, and produce internal monthly events and education updates for the ABA team. Work with Finance team on monthly reconciliations and transaction processing.
Manage the production of thank you letters for speakers, vendors, and VIPs.
Ensure that sponsors receive proper recognition and benefits in accordance with their agreements.
Position duties are subject to change.
Required Education and Experience
2 to 3 years of experience in association, hotel, or corporate events. Experience at non-profit or association preferable.
BA or BS in business, hospitality, or a related field.
Event operations, onsite registration, and logistics experience required.
Experience working with Cvent or other applicable event/registration management software systems.
Proficiency in Microsoft Office, and particularly Excel, required.
Experience working with databases and/or an Association Management System (AMS).
Experience working with virtual meeting software, GoToMeeting/GoToWebinar and Microsoft Teams experience a plus.
Candidate needs the ability to lift objects of up to 25 lbs. and travel domestically 2-3 times a year if necessary.
Core Competencies/Skills
Excellent customer-service ethic and responsiveness, someone who is willing to do what it takes to get the job done.
Ability to work well under pressure, meet deadlines while making sounds decisions, and represent ABA in a positive and professional way.
Ability to work collaboratively as well as independently. A team player who is objective and open to others’ opinions.
Strong comfort level with new technologies and is forward thinking in terms of technology deployment.
Intermediate analytical and problem-solving skills are needed. A good comfort level in working with numbers and data sets.
Excellent organizational skills. Must be detail-oriented and a strong multi-tasker.
Ability to adapt and be flexible in a dynamic, hybrid work environment. Ability to work effectively with occasional interruptions, handle frequently changing priorities, and manage unscheduled tasks with accuracy.
ABOUT ABA
The American Bakers Association is a trade association that represents the voice of the wholesale baking industry. This is an opportunity to work in a results oriented, mission-driven environment that empowers staff to creatively carry out responsibilities. ABA is a fun, team-oriented atmosphere and has been selected as a Best Place to Work by the NAM Council of Manufacturing Associations. ABA’s office is in downtown Washington, DC with convenient public transportation options nearby. ABA is an equal opportunity employer that values diversity and inclusion in the workplace.
ABOUT IBIE
The International Baking Industry Exposition (IBIE) is the largest event in the Western Hemisphere, bringing together all segments of the grain-based foods industry supply chain. Held in Las Vegas every three years, IBIE gathers the baking community to fuel the next generation of bakers, promote economic growth, educate and advance the future of baking together. Owned by the American Bakers Association, and the Bakery Equipment Manufacturers and Allieds (BEMA) and supported by the Retail Bakers of America (RBA), all proceeds from this non-profit event are invested back into the grain-based food industry.
