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General Responsibilities: The membership manager functions as the liaison between ASCP and its members, customers, and prospective members. This includes answering customer service queries, devising regular membership communications, maintaining membership records, and overseeing membership recruitment and retention programs and promotional programs. Essential duties and responsibilities include the following including other duties that may be assigned. Membership Marketing, Acquisition, and Retention Helps plan, develop, and execute membership acquisition, win-back, retention, and renewal campaigns. Oversees and updates automated renewal and welcome campaigns to ensure accuracy and timeliness. Oversees ASCP’s group/business membership