Searching for a career path within the Marketing and Communications area?
In your role as Membership & Communications Coordinator, you will be the main point of contact for our current and new members as well as taking on project management responsibilities that will vary for membership and communication initiatives. We are searching for an individual that shares our passion to support our members, has the ability to successfully manage projects through their life cycle and is self-motivated to consistently meet a variety of assigned deadlines. Based on the individual's success and what they bring to the role, this position has a trajectory for advancement within the department. Our core administrative team based in Hoffman Estates is small but mighty and we look forward to implementing new member initiatives with your assistance!
APC (Association of Professional Chaplains) is a member-based Association that provides support to our 5,000 nationwide members via certifications, resources, newsletters, support groups and conferences. To learn more, please visit our website www.apchaplains.org. In support of our amazing team, we offer:
Blue Cross Blue Shield Medical Insurance (APC pays 80% of monthly premium)
Pension Plan (Vested after six years)
Paid Time Off (PTO)
Holiday Pay
Dental and Vision Insurance
Employer-paid Life Insurance
Employer-paid Long- and Short-Term Insurance
Reporting to the Manager of Membership & Marketing, the Membership & Communications Coordinator will:
Provide exceptional customer service to current and prospective members.
Update and maintain the membership database to ensure accurate data and to extract data for reporting purposes
Process new member applications and support membership recruitment and retention efforts
Send out member correspondence as requested to include non-renewal letters.
Track corporate partnerships and coordinate Special Interest Group meetings
Assist in developing member email campaigns
Support and schedule Zoom meetings as Call Facilitator as needed
Assist in preparing for annual conference as well as participate in the conference registration booth, Exhibit Hall, support workshops and other events
Assist in directing attendees to event locations and provide top-level customer service
Respond to calls and emails in a timely manner or forward to appropriate party
Assist other team members and other duties as assigned
Requirements
Bachelor's degree preferred OR a minimum of 3 years of customer service and/or project management experience
Available to travel, at times, out of state and overnight for our annual conference
Excellent written and verbal communication skills
Previous database experience preferred or the desire to learn and navigate multiple databases
Demonstrate competence in MS Word and Excel.
Ability to provide a high level of customer service and excellent organizational skills
Previous experience with non-profit organizations and/or Associations a plus
For consideration, please submit a resume by clicking the apply button.
The Association of Professional Chaplains is an Equal Opportunity Employer.
With commitment to interfaith ministry and the professional practice of chaplaincy care, the Association of Professional Chaplains® serves chaplains in all types of health and human service settings. Our more than 5,000 member chaplains and affiliates are involved in chaplaincy care of all persons, respecting their diverse cultures, identities, abilities and beliefs. As a national, not-for-profit 501(c)(3) professional association, APC® advocates for quality chaplaincy care of all persons in health care facilities, correctional institutions, long-term care units, rehabilitation centers, hospice, the military and other specialized settings.
