The Association for association professionals in Chicagoland

Description The purpose of this position is to ensure the timely and accurate processing and management of certification applications, forms, and certification program activities in accordance to certification policies and procedures. The Certification Manager processes and evaluates applications and certification status change requests while providing superior customer service in each individual case. The Certification Manager ensures that individuals receive accurate, timely, and thorough assistance throughout the certification process. Ongoing improvement of computer skills, database management, knowledge of certification standards and policies, and ability to prioritize numerous functions and evaluate and interpret data from various sources are major components of this posi