The National Apartment Association (NAA) serves as the leading voice and preeminent resource through advocacy, education and collaboration on behalf of the rental housing industry. As a federation of 141 state, local and global affiliates, NAA encompasses more than 95,000 members representing over 12.5 million apartment homes globally. NAA believes that rental housing is a valuable partner in every community that emphasizes integrity, accountability, collaboration, community responsibility, inclusivity and innovation. To learn more, visithttps://naahq.org.
Position Summary
This position provides administrative support to NAA’s executives and board members and leads the implementation and maintenance of various Governance departments project. They serve as the liaison between the Director of Governance, executive staff and both internal and external contacts. They use independent judgment to plan, prioritize and organize workload, recommend changes in office practices or procedures, and assemble highly confidential and sensitive information. They ensure well-planned logistics for board members, CEO and COO. They own several key projects for the organizations’ leadership.
Principal accountabilities:
Executive Office Administration
Board Support: registration, logistics and travel to national meetings, tent cards, badges, expense reimbursements through Concur.
Record and maintain meeting minutes for NAA Services Board
Maintain governance and volunteer webpages, and NAA Department page on Intranet site
Maintain budget activities to includes tracking expenditures, reconciling operating reports, resolving discrepancies, and processing invoices.
Manage Board Community platform site
Serve as the Staff Lead for the Emergency Response Team. Maintain the Business Continuity Plan and communicate emergency response information to NAA staff.
Program Management
Volunteer Application/Committee Selection: process, data management, promotion and notification, press releases.
Delegate: Allocation reporting, appointment/submission process and data management. Manage delegate changes and updates.
Officer elections: applications, promotions, data management and announcements
Board Votes/Officer Elections: Maintain, administer and manage voting and election platforms
NAA Awards & Recognition: applications, promotions, data management, order awards, post press releases
Working closely with Director of Governance, promote governance programs through emails, newsletters, website and social media
Works independently and within a team on special nonrecurring and ongoing projects. Act as project manager for special projects which may include planning and coordinating multiple presentations and disseminating information.
Position qualifications:
5+ years’ experience in an executive and/or board support role
5+ years’ project management experience
Strong time management skills
Ability to prioritize and manage a high-volume workload
Experience developing and implementing basic marketing campaigns using email, newsletters, social media and websites.
Ability to manage to continually assess situations, develop and implement solutions
Ability to maintain confidential or sensitive information and utilize discretion
Collaborative, proactive and solutions-oriented
Proficiency with MS Office and Teams, Salesforce, Concur
Preferred:
PMP certification
Trade association or non-profit experience
Proficiency or experience with Open Water, AnyBill, Ironclad, Higher Logic, Canva
Travel Requirements:
5% travel, is expected for this position, 2 to 3 business trips a year.
Benefits Overview
Flexible Hybrid schedule (2 days in office)
Competitive Pay
Growth focused, people first company culture
Generous PTO and sick leave
Health, vision, dental and more including newly added infertility coverage!
11 NAA holidays + 1 floating holiday of your choice!
Physical Demands:
While performing the duties of the job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee may occasionally lift up to 20 35 pounds.
Work Environment:
Work is regularly performed in a professional office environment and routinely uses standard office equipment.
About NAA
The National Apartment Association (NAA) serves as the leading voice and preeminent resource through advocacy, education and collaboration on behalf of the rental housing industry. As a federation of 141 state, local and global affiliates, NAA encompasses more than 95,000 members representing over 12.5 million apartment homes globally. NAA believes that rental housing is a valuable partner in every community that emphasizes integrity, accountability, collaboration, community responsibility, inclusivity and innovation. To learn more, visit https://naahq.org.
Benefits Overview
Flexible Hybrid schedule (2 days in office)
Competitive pay
Growth focused, ‘people first’ company culture
Generous PTO and sick leave
Health, vision, dental and more including newly added infertility coverage!
11 NAA holidays + 1 floating holiday of your choice!
