REPORTS TO: Vice President, Information Technology & Infrastructure
DEPARTMENT: Information Technology
CLASSIFICATION: Exempt (Salaried)
The IT Project Manager is responsible for leading IT projects, improving project governance, and fostering collaboration across the organization to ensure technology initiatives align with strategic objectives. This role oversees a team, including a Business Analyst and two Report Developers, ensuring effective alignment with project goals and organizational priorities. With strong leadership, technical expertise, and a customer-focused approach, the IT Project Manager drives continuous improvement, mentors team members, and bridges the gap between business and technology to deliver projects on time, within budget, and in accordance with organizational goals.
When you become part of our team, you’ll receive a competitive salary, and a comprehensive benefits package designed to support your well-being and career growth. We've built a remote-first culture, with remote work as our standard, fostering flexibility and work-life balance.
We welcome Illinois-based candidates to work remotely from home and support those who prefer a hybrid schedule, with access to our headquarters in Park Ridge, Illinois, whenever needed. Here, you can enjoy the freedom to choose the environment that best fits your work style.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Project Management & Governance
Lead IT projects from inception to completion, ensuring alignment with business objectives, timelines, and budgets.
Establish and refine project governance frameworks to enhance collaboration and execution.
Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders.
Proactively manage project risks, dependencies, and changes, ensuring transparency and accountability.
Implement best practices in Agile, Scrum, or hybrid project management methodologies to drive efficiency.
Develop and manage budgets for short- and long-term projects as well as operational budget related to the role.
In collaboration with Vice President, Technology and Infrastructure establish and monitor progress toward key performance indicators (KPIs) for infrastructure and technology efforts, supporting revenue generation and expanded reach.
Business Analysis & Stakeholder Collaboration
Work closely with business units to understand needs, identify opportunities, and translate requirements into actionable IT solutions.
Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment.
Conduct business process analysis to optimize workflows and identify technology-driven improvements.
Facilitate requirements gathering sessions and document business needs
NimbleAMS and Salesforce & Technology Integration
Stay informed on NimbleAMS and Salesforce updates and recommend how new features can be leveraged to improve business processes.
Identify opportunities to optimize NimbleAMS and Salesforce and other technology platforms to drive operational efficiency.
Partner with IT teams to ensure smooth system integration and enhancements.
Team Leadership & Development
Directly manage a team of three: a Business Analyst and two Report Developers.
Provide mentorship and professional development opportunities to enhance the team’s technical and analytical skills.
Set clear goals, expectations, and performance metrics for direct reports.
Foster a collaborative and high-performance work environment that encourages innovation and problem-solving.
POSITION QUALIFICATIONS:
Bachelor’s degree in Information Technology, Business, or a related field.
5+ years of experience managing complex, large-scale projects, preferably in a SaaS environment, with three plus years of supervisory experience.
PMP, Certified Scrum Master (CSM), or similar project management certification preferred.
Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are a plus.
Strong project management skills, including budgeting, risk management, change management, and user acceptance testing (UAT), with a track record of successfully leading IT projects.
Excellent communication, collaboration, and interpersonal skills, with the ability to engage stakeholders at all levels and present complex topics to diverse audiences.
Strong business analysis capabilities to translate technical and business requirements effectively and optimize resources to achieve business goals.
Experience with NimbleAMS and Salesforce (SQOL), with the ability to identify and recommend relevant features for business needs.
Proven experience managing, mentoring, and supervising teams, including remote staff, while setting priorities and guiding professional growth.
Ability to navigate complex organizational structures, foster alignment across departments, and drive cross-functional collaboration.
Proficiency in contract negotiation, vendor management, and content analytics tools (Google Analytics, Semrush, or equivalent).
Strong technical expertise in Microsoft Office 365 products and applications and a passion for leveraging technology to enhance user experience.
Detail-oriented, proactive, and adaptable, with a commitment to continuous learning, quality, and process improvement.
Ability to manage multiple projects simultaneously in a fast-paced environment.
Commitment to ASSP’s CLEAR values (Community, Leadership, Excellence, Accountability, Respect)
Ability to work M-F during normal business hours
Ability to travel to conferences and/or meetings
REQUIRED CORE COMPETENCIES:
Strategic Vision & Implementation: Developing and executing long-term plans to achieve organizational goals. Making all decisions and actions with transparency and trustworthiness, even in difficult circumstances.
Building Effective Teams: Creating and leading cohesive and high-performing teams to drive success. Skilled in identifying and addressing conflicts constructively, facilitating resolution, and fostering a positive team dynamic.
Fiscal Accountability: Understand financial principles and budget management techniques to develop, monitor, and control project budgets effectively.
Relationship Building & Influencing Others: Cultivating positive connections and persuading others to achieve mutual objectives.
Results Focus and Initiative: Prioritizing measurable outcomes and proactively taking action to achieve them.
Project Management: Planning, organizing, and controlling resources to accomplish specific project objectives. Proficiency in identifying, assessing, and mitigating project risks, as well as developing contingency plans to address unforeseen challenges.
Facilitating Groups: Leading collaborative processes to reach consensus and accomplish shared goals.
Change Management: Ability to anticipate, lead, and manage changes effectively, including scope changes, stakeholder expectations, and project requirements, to minimize disruptions and maintain project momentum.
COMPENSATION:
Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location. We target most new hire offers between the minimum up to the middle of the range.
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