The Association for association professionals in Chicagoland

Position Class: DirectorSecurity Sensitive: YesPosition Status: Exempt This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  Basic Function The Director of Member Services is responsible for leading AALAS’s membership initiatives, with a focus on delivering exceptional service and support to members. This role oversees the team that manages member interactions, including members and certification application processing, renewals, and meeting registrations. The Director ensures a positive member experience, promotes engagement and retention, and supports the overall mission of AALAS