The Association for association professionals in Chicagoland

NATP is seeking a highly organized and tech-savvy coordinator to support the delivery of our virtual education programs, including webinars, conferences, workshops, and other online events. This role plays a key part in ensuring a seamless and engaging experience for attendees and presenters. The ideal candidate is an excellent communicator, comfortable moderating live virtual events, and able to navigate multiple technology platforms with confidence. This position will also support project coordination and programs as needed.

• Ambassador of NATP Values – Excellence, Respect, Inclusion and Belonging, Passion
• Understand education goals, both financial and non-financial
• Set up the delivery of virtual events in the virtual events platform(s)
• Serve as event moderator during live events
• Responsible for scheduling the delivery components including the kick-off, technical dry runs, delivery, and review of course materials and presentations, Q&A, poll set up, coordinate debrief and summarize evaluations
• Assist with project coordination, logistics and delivery of online and virtual events and workshops
• This role will act as a virtual event host and must be good with communication as well as problem-solving in sometimes tense, time-sensitive situations
• Other duties may include the use of event software and platforms to create registration sites and surveys
• Coordinate project workflows for internal staff and maintain the processes and schedule within the department project management tool
• Coordinate and complete speaker contracts for program manager review and finalization.
• Responsible for the AMS, CMS, and LMS setup as well as uploading materials for webinars and virtual events
• Set up on-demand products as required
• Maintain awareness of quality assurance standards throughout the planning, execution, and delivery of online education programs, and promptly identify and report any issues or inconsistencies
• Assist in other areas of the association as requested by leadership
• Provide backup assistance as needed in the department.

• Associate or bachelor’s degree in communications, marketing, or similar; or equivalent experience is highly desired
• At least three years of professional business, customer service or event experience
• Strong written and verbal communication and customer service skills
• Previous public speaking experience is a plus and must be comfortable with public speaking and moderating live events
• Ability to handle the fast-paced event environment; problem-solve and make sound decisions on the fly
• Intermediate computer skills utilizing numerous technology platforms, Zoom, and Office365 experience
• Strong project management skills, detail orientated, deadline driven, while maintaining a high level of accuracy

About National Association of Tax Professionals

National Association of Tax Professionals is comprised of over 23,000 leading tax professionals who uphold a superior standard of ethics and professional excellence. Members depend on us to deliver professional connections, content expertise and advocacy that provides them with the support they need to best serve the public. At NATP, we believe in what we do and value who we are. Our mission is to be the most reliable resource for developing professional tax expertise. We strive to support our members through relevant content and resources, effective advocacy, and the relationships they need to succeed professionally and personally.

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