The Association for association professionals in Chicagoland

NRCA is hiring a Membership Engagement Manager to strengthen member relationships and drive engagement and retention. This role focuses on helping new and early-tenure members feel connected, supported and fully aware of the benefits NRCA offers. Who Will Thrive in This Role This role is ideal for someone who enjoys building relationships and being a go-to contact for members. You’re comfortable on the phone, proactive with follow-ups and enjoy helping people feel supported and connected. If you’ve worked in a customer success, account management, client services or relationship-focused role and like guiding others through resources over time, you’ll thrive at NRCA. What You’ll Do