The Association for association professionals in Chicagoland

WBL (Women Business Leaders in Health Care) is a 501(c)(3) membership network of 1,500 senior executive women leaders ranging from VP to CEO across the health care industry. Our mission is to connect and convene senior executive women to create meaningful cross-sector relationships, expand their presence in board and C-level roles, and harness their collective power to improve the industry.

About the Role

The Membership & Sponsorship Coordinator is a key member of our team and plays an important role in supporting our team and the senior executive women we serve.

This is a part-time role (3 days/week, approximately 23 hours/week) and is ideal for an early-career professional who’s excited to contribute to a mission-driven organization and grow their skills in membership programs, events, operations, and stakeholder support.

We’re looking for someone who is organized, proactive, warm, and tech-savvy.

This is a highly customer-focused position that supports two departments—Membership and Sponsorship—working closely with our members and partners to help them get the most out of WBL.

The role will provide administrative, project management, data management, and planning support for the Membership and Sponsorship teams. There is a lot of variety in the role, which is ideal for an early career individual who is looking for an opportunity to make a meaningful contribution.

About the Role

Day-to-day responsibilities may include:

• Serve as a friendly point of contact for inbound member questions via email and phone, including membership, events, and general WBL inquiries
  
  
• Support the Membership team by reaching out to prospects, members up for renewal, and others as requested by the Membership Director
  
  
• Assist with reporting and deliverables for the Board and Membership-related committees
  
  
• Use our Salesforce database to track member updates, manage data integrity, and support membership renewal requests (especially when issues arise beyond self-service)
  
  
• Support the Sponsorship team with event registrations, renewals, and other partner-related coordination
  
  
• Assist with mission-driven projects tied to member benefits, including compiling board candidate lists and supporting other initiatives that advance WBL’s work
  
  
• Help keep projects moving forward through strong follow-up, tracking, and coordination across multiple priorities

We’re looking for someone who is energized by working with people and systems—someone who can be both polished and personable, while also being detail-oriented behind the scenes.

Experience working in a membership department or with membership or subscription programs is a huge plus.

Ideal qualifications include:

• Bachelor’s degree and 2–3 years of professional work experience
  
  
• Interest in membership programs, events, customer experience, and/or nonprofit operations
  
  
• Mission-driven and service-oriented mindset
  
  
• Strong attention to detail and organizational skills (project management experience is a plus)
  
  
• Comfortable learning and using technology tools and CRM systems (Salesforce experience is a major plus)
  
  
• Clear and professional written and verbal communication skills, with good judgment and discretion
  
  
• Ability to work independently and manage work plans from start to finish
  
  
• Flexible, energetic, and a true self-starter who enjoys variety and teamwork

About WBL (Women Business Leaders in Health Care)

WBL is an 18 year established business-focused non-profit comprised of 3,300 members who are CEO and Senior VP level women business executives in health care. WBL’s staff is a small but growing group of entrepreneurial-minded professionals who work hard to provide a top quality business resource for our members through developing strong relationships and opportunities for these members. We seek team members with a passion for advancing the careers of women in business at the senior most level, and a people-person who thrives on bringing people together. Logistically, we operate largely like a trade association but we do not lobby. WBL provides networking resources, an annual conference and many smaller programs for the members to network.

Connections working at WBL (Women Business Leaders in Health Care)