The Association for association professionals in Chicagoland

Position Summary

The Program Manager, Quality Programs, leads cross-functional projects that advance the department’s quality initiatives and programs. This role ensures projects are scoped correctly, executed on time and within budget, and evaluated for outcomes and impact. The Project Manager serves as a central coordinator among clinical Subject Matter Experts (SMEs), accreditation/compliance, operations, marketing, analytics, external vendors, and partner organizations.

The ideal candidate is an organized, proactive facilitator who can translate strategy into actionable workplans, manage multiple concurrent projects, and maintain clear communication with stakeholders. Experience in healthcare quality and professional associations is strongly preferred.

Key Responsibilities

Project Management & Delivery

• Lead end-to-end project management for QI initiatives, including planning, execution, monitoring, and closeout.
• Develop project charters, scopes, timelines, budgets, and communication plans.
• Drive project milestones, manage dependencies, and keep deliverables aligned with strategic priorities.
• Facilitate project meetings, document decisions, and track action items to completion.
• Coordinate internal teams and external partners to ensure deliverables meet quality standards.

Quality Improvement Program Support

• Manage operational aspects of QI initiatives (e.g., clinical pathways, audits, performance improvement programs, learning collaboratives, accreditation support).
• Support measurement frameworks: define success metrics, data collection timelines, and reporting cycles.
• Work with clinical and analytics teams to ensure QI outcomes are evaluated and communicated.
• Maintain documentation needed for compliance, accreditation, and reporting.

Stakeholder & Communication Management

• Serve as the primary point of contact for assigned projects and provide consistent status updates.
• Build strong working relationships with clinical leaders, education and quality staff, and operational partners.
• Prepare executive-level summaries, dashboards, and briefing materials.
• Support partner and sponsor deliverables as needed, ensuring expectations are met.

Process Improvement & Tools

• Apply project management best practices and contribute to improving department workflows.
• Maintain templates, SOPs, and shared project tools (e.g., Wrike).
• Identify risks early and propose mitigation strategies.
• Track resource utilization and recommend adjustments to ensure project success.

Required Qualifications

• Bachelor’s degree in healthcare administration, public health, education, business, or related field, or equivalent experience.
• 3–5+ years of project management experience, preferably in healthcare, quality improvement, medical education, or professional associations.
• Demonstrated experience managing multiple projects simultaneously with competing deadlines.
• Strong organizational, facilitation, and stakeholder management skills.
• Excellent written and verbal communication, including ability to present to senior leadership.
• Proficiency with project management software and Microsoft 365/Google Workspace.

Preferred Qualifications

• Project Management Professional (PMP), CAPM, Lean/Six Sigma, or equivalent credential.
• Familiarity with QI methodologies (PDSA cycles, root cause analysis, clinical pathway development).
• Experience working with clinicians/faculty and external vendors/partners.
• Data-literate: comfortable interpreting dashboards and outcome reports.

Core Competencies

• Project planning and execution
• Continuous quality improvement mindset
• Risk and dependency management
• Cross-functional collaboration
• Process mapping and workflow optimization
• Budget and resource coordination
• Outcome measurement support
• Customer/learner-centered thinking

Working Conditions & Travel

• Remote working environment.
• Occasional travel for conferences, site visits, or partner meetings.
• Some evening/weekend work during major program launches or events.

A cover letter and resume are required for consideration. Please attach to your application or email them to:

Angela Simonetta, Human Resources Manager

asimonetta@aace.com

About American Association of Clinical Endocrinology (AACE)

About AACEWelcome to American Association of Clinical Endocrinology (AACE). Founded in 1991, we are a global, inclusive community of more than 5,700 endocrine-focused clinical members, affiliates and partners from every walk of professional life.We are a dynamic organization that continues to lead the way in the endocrine community with clinical knowledge and experience. Formerly known as the American Association of Clinical Endocrinologists, in 2020 we launched a new name and brand that will further our mission. Learn more about the change here.Our mission is elevating the practice of clinical endocrinology to improve global health. Our vision is achieving healthier communities through endocrine innovation, education, and care. Core Values:Patient Care CenteredInclusiveCollaborativeExcellenceInnovativeWe are the human face and the professional hands of endocrinology that touch tens of millions of patients a year with the latest clinical advances, to improve the health and the lives of those who live with endocrine and metabolic disorders. As the vital hub of knowledge and experience in clinical endocrinology, we define the best paths of patient care and disease prevention, educate... multi-disciplinary care teams and our patients, and set the factual record straight about endocrine diseases.Together, we are elevating the practice of clinical endocrinology to benefit each individual patient and the health of our society.For our members, we offer an inclusive community that shares and disseminates our collective knowledge, experience, ideas and ideals, giving each member a voice.For our patients, we translate the complex science of some of the world’s most serious, endemic and fast-growing diseases in order to optimize their care.With our partners, we collaborate to accelerate the implementation of evidence-based best practices so that patients can benefit from medical advances as soon as possible.For the public, we proactively educate and communicate about endocrine diseases and the valuable role endocrinologists play in treating them.Together, we are the human face, and the human touch, of endocrinology.Together, we are AACE.

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