The Association for association professionals in Chicagoland

POSITION SUMMARY DESCRIPTION:

The Community Specialist supports AAP’s member communities, councils, and committees by providing administrative coordination, fostering engagement, and ensuring a consistent and high-quality volunteer experience. This role manages the Physiatry Connect online community platform and serves as staff liaison to multiple committees and component groups, helping advance membership growth, connection, knowledge sharing, and organizational priorities.

DUTIES & RESPONSIBILITIES:

• Coordinate the Physiatry Connect online community form, including member access, discussion moderation, and content organization.
• Encourage member participation by promoting discussions, sharing resources, and highlighting community activities.
• Collaborate with Communications and Membership departments to promote community initiatives and benefits.
• Serve as staff liaison and provide administrative, membership, and project management support for:
  • AAP Regenerative Rehabilitation Coalition (ARRC)
  • Pediatric Rehabilitation
  • Research Committee
  • Public Policy Committee
  • VA Council
• Coordinate meeting schedules, agendas, minutes, and follow-up actions.
• Support committee projects and initiatives that align with AAP’s strategic plan.
• Assist in onboarding new volunteers and ensuring a positive volunteer experience.
• Identify opportunities to enhance membership value through community programming and collaboration.
• Ensure data integrity within the association management system (AMS) and Higher Logic system related to group assignments and council/ committee participation.
• Other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree preferred or equivalent work experience
• 1–3 years of experience in administration/ customer service, volunteer coordination, or community management
• Strong organizational and administrative skills
• Excellent written and verbal communication skills
• Ability to manage multiple committees and deadlines simultaneously
• Strong customer service and relationship-building skills
• Ability to work collaboratively with volunteers and staff
• Proficiency in Microsoft Office applications required
• Experience with online community platforms or AMS systems preferred
• Knowledge of association or nonprofit environments preferred

The AAP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. The AAP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities or conducts business.

This is not a contract.  The description and duties as they relate to this position are subject to change as reasonable business necessity dictates.  In the event of such changes, a new job description may be created.

About Association of Academic Physiatrists

The Association of Academic Physiatrists (AAP) is a professional medical society of physiatrists who are dedicated to improving patient care by advancing the field of physiatry through research, education and leadership. AAP currently serves over 3,000 members including physical medicine and rehabilitation (PM&R) department chairs, program directors, residents and fellows, researchers, medical student educators, administrative directors, program coordinators, and others involved or interested in academic physiatry. The AAP has an official journal, the American Journal of Physical Medicine & Rehabilitation, holds an Annual Meeting and various other meetings throughout the year, and leads a number of projects, programs, and activities to support and enhance academic physiatry.

Connections working at Association of Academic Physiatrists