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The Director of Member Experience will lead a multi-site association with a clear vision and strategy to drive operational excellence.  The Director will be responsible for planning and implementing membership acquisitions and renewals, member records and/or be responsible for the integrity of membership database/association management system.  Responsible for managing member services operations and staff. The ideal candidate is a proven analytically aligned professional, who is passionate about customer centricity, data analysis, change & innovation, critical thinking, relationship building & influencing - all with a focus on results and managing results of a team.  Success in this role involves building strong relationships with other leaders on the Executive team and across departmen