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Institute for Portfolio Alternatives (IPA)

The Institute for Portfolio Alternatives (IPA) is seeking a driven, detail-oriented Head of Operations to lead the day-to-day management of internal processes and ensure organizational efficiency. This role is focused on structure and results, keeping the organization operating at a high level as it continues to grow.

We’re looking for someone who thrives on execution, builds strong systems, and knows how to manage people, priorities, and processes. You’ll be the go-to leader for making sure projects stay on track, internal operations are optimized, and the team is set up for success. This role is well-suited for someone who excels at managing complex operations, streamlining workflows, and maintaining consistency in a fast-moving environment.

The association is based in Washington, D.C., but the position is fully remote/home-based. Candidates will be considered from within and outside the Washington, D.C. metropolitan area. The role requires up to 15% travel.

We are a small, committed, and highly collaborative team where adaptability and teamwork are essential.

Major Responsibilities:

• Operational Leadership: Direct and oversee the IPA’s daily operations, ensuring alignment with organizational goals and priorities.
• Team Management: Lead, mentor, and support staff, fostering a culture of accountability, collaboration, and professional growth.
• Process Optimization: Improve operational workflows, technology use, and organizational systems to enhance efficiency.
• Project Management: Oversee major organizational initiatives, ensuring timely, on-budget, and high-quality delivery.
• Performance Monitoring: Establish and track key operational metrics to measure organizational effectiveness and recommend improvements.
• Cross-Departmental Alignment: Ensure that all departments and functions are coordinated and working toward common goals, resolving conflicts and eliminating inefficiencies.
• Vendor & Partner Management: Manage relationships with external vendors, consultants, and service providers to ensure quality and cost-effectiveness.

Reporting Relationships:
Reports to the IPA President & CEO and works closely with staff and external consultants.

Required Skills and Qualifications:

• Proven leadership experience in operations, administration, or related roles, preferably within a trade association, nonprofit, or professional services environment.
• Experience in the financial services industry is a plus.
• Demonstrated success managing teams, overseeing budgets, and leading complex projects.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Technologically adept, with experience implementing and managing systems to improve organizational efficiency.
• Bachelor’s degree required; advanced degree a strong plus.
• Minimum of 7 to 10 years of progressively responsible experience in operations or related leadership roles.