The American Dental Education Association (ADEA) is seeking to add an experienced Manager, Educational Programs, to its team.
Position Summary
The Manager, Educational Programs provides daily program management for professional development initiatives within ADEA’s Office of Learning (OL). The incumbent will collaborate with the VP, eLearn and other Office of Learning team members as they collaborate with internal and external subject matter experts to design and implement professional development programs for ADEA’s members.
Primary Responsibilities
Manage the day-to-day development and maintenance of the ADEA Micro-credential program. This includes guiding member volunteers on the development of new micro-credentials, recruiting and orientating member volunteers for peer reviews, tracking overall submissions through the learning management system and evaluating programmatic success. Develop and implement SOPs for managing and enhancing the Micro-credential (MC) program within the LMS, including the overall user-experience for submitters and reviewers, track completion status, follow-up with participants, and monitor and regularly review the MC program performance and user satisfaction.
Manage ADEA’s eLearn digital badging system, including the routine update and management of badges, issuing of badges, and general troubleshooting and customer service for all badging opportunities. This includes reviewing and providing recommendations for continuous improvements that meet the needs of the learners and ensures alignment with industry standards.
Manage all technical and logistical aspects of live ADEA eLearn webinars, as directed by VP eLearn, including but not limited to speaker correspondence and management (e.g. scheduling the event, planning call, speaker agreements, content development, technical support for speaker, etc.), registration build and management in the LMS, moderation and production of live events (e.g. handling audience interaction through features like polls and Q&A, ensuring smooth transitions between content, and troubleshooting technical issues), post-production editing and assessments, registration and evaluation report generation, and customer support.
In collaboration with the VP eLearn, assist in speaker identification and recruitment, development and production of webinars as directed.
Oversee the routine update and management of ADEA’s learning management systems (LMSs). This includes creating and updating webinar and course pages, general technical troubleshooting and support, and user management and support.
Collaborate with other ADEA staff members to prepare and manage the virtual and hybrid course content within the LMS, including but not limited to developing courses in the LMS, providing technical orientation to course facilitators, and providing user support throughout course (e.g. customer service, technical support and troubleshooting, and monitoring overall learner satisfaction and engagement).
Collaborate with other staff within OL and the Office of Communications and Marketing to develop marketing outreach for OL initiatives, including but not limited to ADEA Micro-credentials, ADEA eLearn webinars and ADEA eLearn courses.
Oversee and maintain updated copies of contracts for eLearn vendors and consultants and serve as point of contact for OL vendors.
Develop and update standard operating procedures within assigned projects as needed.
Performs other duties as assigned.
Qualifications
A bachelor’s degree or equivalent professional education and experience required.
Minimum of five years of relevant experience, including project, program and educational programming management.
Prior experience working in an academic, association or a non-profit environment is strongly preferred.
Expertise with Learning Management Systems, Microsoft Office (including Word, Excel, Outlook, PowerPoint), Adobe Acrobat, and videoconference/meeting software such as Zoom/Teams. Ability to learn new technologies as needed.
Must possess excellent judgment, exceptional organizational skills, and professional discretion with information.
Attention to detail, deadline orientation and flexibility required.
Strong written and verbal communication skills, with the ability to effectively communicate and build rapport with diverse speakers and audiences in a virtual environment.
Must be self-motivated, confident, proactive and comfortable working independently.
Poise, tact, and diplomacy, with strong interpersonal and communication skills.
Ability to work successfully in a diverse team environment and collaborate effectively with others.
The capacity to handle multiple tasks and the ability to remain positive and productive in demanding situations.
Ability to travel to member meetings to support ADEA events as needed, including some weekends.
Ability to work at ADEA’s DC office on a hybrid basis and as needed. The current schedule is work in DC office 3 days per week on Tuesdays, Wednesdays and Thursdays and work from home on Mondays and Fridays.
This position's salary range is $56K to $65K. In addition to a rewarding and purposeful mission, ADEA offers you a collaborative team environment with competitive salary and excellent benefits, including health, vision, dental and life insurance, wellness benefits, a 35-hour work week, generous paid leave and a 403(b) retirement plan with 10% employer contribution. Our office is conveniently located across from the Washington Convention Center, near shopping, restaurants and the Red and Green Line Metro Stations.
For more information and to apply online, visit www.adea.org.
The American Dental Education Association (ADEA) is The Voice of Dental Education. Its members include all 78 U.S. and Canadian dental schools, over 800 allied and advanced dental education programs, 66 corporations and more than 20,000 individuals.
The mission of ADEA is to develop an inclusive, future-ready oral health workforce prepared to improve the health of all people and communities through leadership, education , and collaboration.
ADEA's activities encompass a wide range of research, advocacy, faculty development, meetings and communications, including the esteemed Journal of Dental Education, as well as the dental school admissions services ADEA AADSAS, ADEA PASS, ADEA DHCAS and ADEA CAAPID.
ADEA is an Equal Opportunity Employer. The Associations EEO policy prohibits discrimination in employment on the basis of race, color, religion, age, sex, national origin or ancestry, marital status, personal appearance, sexual orientation, gender identity or expression, pregnancy, child birth or related medical conditions, family responsibilities, genetic information, political affiliation, matriculation, veteran status, union affiliation, disability, credit information, status as a victim or family member of a victim of domestic violence, a sexual offense, or stalking, or any other legally- protected characteristic in accordance with federal or local law (the Protected Categories). EEO applies to all terms and conditions of employment, including but not limited to recruitment, hiring, training and development, promotion, termination, compensation, and benefits.
Our mission is to develop an inclusive, future-ready oral health workforce prepared to improve the health of all people and communities through leadership, education, and collaboration.
As The Voice of Academic Oral Health, ADEA is the sole national organization representing academic dentistry. Our members include all 80 U.S. and Canadian dental schools, more than 800 allied and advanced dental education programs, more than 55 corporations and approximately 15,000 individuals.
Our activities encompass a wide range of research, advocacy, faculty and leadership development, meetings, news and publications, including the peer-reviewed Journal of Dental Education. We also offer the dental education application services ADEA AADSAS, ADEA PASS, ADEA DHCAS and ADEA CAAPID.
