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The Home Care Association of America (HCAOA), representing home-based care providers, is seeking an experienced Membership and Sponsorship Director. This position focuses on member recruitment, retention, and engagement, while also driving revenue through sponsorship sales across HCAOA’s programs. It is a highly strategic role that also requires a detail-oriented approach.   

A successful candidate will be innovative, focused, enthusiastic and will have strengths in sales and relationship-building. Having a strong interest in supporting HCAOA’s mission of providing home care to empower all those in need to live their best lives, wherever they call home.  

This position offers a competitive salary with exceptional benefits that include a 401(k)-retirement plan, paid time off, medical, dental and vision insurance plans, life and short- and long-term disability insurance. 

This position is fully remote, and the successful candidate must be able to sustain relationships with other team members virtually. Travel to HCAOA events, certain Board meetings, staff retreats, and some state chapter functions will be necessary. 

Email a cover letter, with salary requirement, and resume to jason@hcaoa.org no later than Friday, July 11, 2025.   

Necessary skills:

Membership Recruitment

• Develop and lead strategies to identify potential members and convert them into members
• Create and maintain a pipeline of prospects and track engagement in HCAOA's Association Management System (AMS)

Membership Engagement and Retention

• Serve as the primary point of contact for HCAOA’s members while demonstrating excellent customer service
• Establish and maintain strong relationships with new and existing members
• Oversee HCAOA’s membership database and track renewals (experience with the MemberClicks AMS platform is preferred but experience with an AMS system is required)
• Provide communications when members are up for renewal such as timely messages encouraging them to renew and personalized thank you messages after they renew

Sponsorships

• Evolve HCAOA’s existing sponsorship packages and sell them in alignment with HCAOA’s mission and programs
• Partner with HCAOA’s team to develop potential sponsorship opportunities for corporate partners
• Leverage relationships with members and non-members to identify potential sponsors
• Ensure that sponsorship benefits are provided as promised and maintain strong sponsor relations to encourage renewal and growth

Other Skills

• Excellent written and verbal communication skills
• IT Proficient–AMS, word processing, spreadsheets, desktop publishing, email, email marketing, etc.
• Extremely well-organized, goal-oriented with a very high attention to detail.

About Home Care Association of America

As the industry’s leading trade organization representing home care agencies and their suppliers across the country, The Home Care Association of America (HCAOA) strives to provide member agencies with practical resources to enhance operations and margin and improve training and quality within our industry. Our association advocates to help ensure caregivers have safe and secure environments in which to work and the industry continues to innovate care in our communities. Finally, our association brings together innovators and suppliers to help sustain families as they age, helping build independence and choice.

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