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Membership Coordinator
American College of Gastroenterology
Application
Details
Posted: 06-Nov-25
Location: Maryland
Type: Full Time
Salary: $55,000-$60,000
Categories:
Membership
Preferred Education:
4 Year Degree
The Membership Coordinator supports the day-to-day operations of the College’s membership activities and serves as a key point of contact for members and prospective members. This role assists with member communications, dues renewals, and database maintenance to ensure accurate and up-to-date records. The coordinator manages the nomination and acceptance process for three Trainee courses annually and oversees the Resident/Trainee Mentoring Program. Additional responsibilities include coordinating shipments and materials for ACG’s participation at external conferences, assisting with store inventory and the online shop, and supporting new member onboarding. ACG is a hybrid office--local applicants to the DMV area will be considered.
Manage the nomination and acceptance process including travel arrangements for 3 Trainee courses throughout the year
Maintain database integrity and update member email addresses
Manage the Resident/Trainee Mentoring Program
Assist with answering main association phone lines and the member info box promptly and accurately
Assist Membership Manager in member processes such as dues and maintaining accurate database records
Maintain a thorough understanding of all membership categories and benefits and communicate them effectively to prospective and current members
Coordination of shipment for ACG’s participation at other conferences
Assist with maintaining the store inventory and online shop
Support with new member onboarding
Candidates should have:
2-4 years of experience in membership or customer service preferably within a healthcare association or nonprofit setting
Excellent verbal and written communication skills
Experience in customer service, administrative support, or membership preferably with an association or non-profit
Proficiency in Microsoft Office Suite; knowledge of Microsoft Access or database management is a plus
Strong attention to detail, organization and time management skills
Ability to identify inconsistencies and missing data to assure complete, accurate, and consistent records
The American College of Gastroenterology (ACG) is a professional organization for clinical gastroenterologists and nurse practitioners across the U.S. and around the world with over 21,000 members. ACG is clinically focused and provides members with the education and tools they need to better serve their patients, improve their practice, and advance the field of gastroenterology with research and leadership training.