The Association for association professionals in Chicagoland

Summary: The IT Project Coordinator provides responsive, people-centered technology support for staff while coordinating key IT initiatives with our external IT support/vendor(s). This role owns day-to-day ticket intake and resolution tracking, builds and maintains essential IT and iMIS reports/dashboards, and supports integration projects that keep our systems reliable, secure, and aligned with program and fundraising needs. This position generally operates during regular business hours, Monday through Friday, with occasional evening and weekend hours required to support programming needs. This is a full-time position scheduled for 37.5 hours per week. Duties and Responsibilities Service desk and ticket managem