The Association for association professionals in Chicagoland

Position Summary: Position performs a variety of administrative and staff support for assigned member recruitment, engagement, and retention work activities. Under regular supervision, the position assists the membership and member relations teams meeting revenue and retention goals. Position interacts with Association constituents providing exceptional and timely customer support. The position is an individual contributor role.  Primary Duties and Responsibilities: Leads the new member onboarding process and secures member benefit calls/webinars for new and current members. Works closely with Vice President of Membership and Member Services Team to provide clear communications and excellent customer service.