NAHB is looking for a Housing Manager to manage all the details related to staff travel for the Spring and Fall Leadership Meetings and the International Builders’ Show (IBS). The person in this role will manage logistics in reference to contracts, housing vendor relationships, staff travel and meeting details, as well as serve as the primary point of contact for local hotels.
Key Duties and Responsibilities:
Manage the NAHB staff travel process for the IBS and Spring and Fall Leadership Meetings. Work closely with the Housing Director and VP, Convention Operations to solicit and compile staff travel requests from NAHB’s Senior Management Team.
Manage the day-to-day processing, tracking and archiving of hotel contracts for the IBS hotel and NAHB leadership meetings as directed by the Housing Director.
Partner with the hotels and various internal stakeholders to process and finalize contracts once negotiations are complete.
Work with the Housing Director to assign and track NAHB staff housing assignments.
Serve as the backup contact with NAHB’s housing management company.
Assist the Housing Director with housing assignments and management of the exhibitor/group room blocks.
Responsible for the tracking and utilization of contracted concessions, and tracking commissions and rebates.
Responsible for managing the hotel reservation process for meeting attendees, speakers and staff.
Work with hotels to create housing information forms and dedicated online reservation sites for these meetings and others as requested.
Assist members with housing needs throughout the housing and registration.
Work closely with the local hotels to obtain contracts and negotiate long-term rates annually for members and vendors.
Other related duties and special projects as assigned.
Qualifications:
Three to five years of experience in association event management with strong understanding of hotel contracts and terminology, hotel room block management, registration and housing databases, customer service, and hotel industry sales or reservation management.
College degree or equivalent in education and work experience.
Basic meeting planning knowledge is required, and experience in meeting specifications and contract negotiations are a plus.
Exceptional customer service attitude, time management, and attention to detail.
Must be able to effectively communicate (written and verbal).
Proficiency in Microsoft Office products (i.e., Word, Excel, PowerPoint).
Work Conditions:
Hybrid work environment. Three days in office and two days remote — non-negotiable.
Some travel is required for this position.
Salary Range:
The salary range for this position is $75,000-$80,000 annualized based on skills and experience.
About NAHB:
The National Association of Home Builders (NAHB) helps its members build homes and communities. Each year, NAHB’s members construct about 80% of the new homes built in the United States, both single-family and multifamily. A federation of more than 800 state and local associations, NAHB represents more than 140,000 members. About one-third are home builders and remodelers. Other members work in closely related specialties, such as sales and marketing, housing finance, and manufacturing and supplying building materials.
Equal Opportunity Employer
