The Association for association professionals in Chicagoland

The Manager, Community Engagement designs and executes engagement strategies that foster meaningful connections, support retention, and enhance value across PCMA’s global member community. This role manages engagement programs in North America that promote year-round involvement across various member segments, including peer-to-peer learning, volunteer initiatives, mentoring, online communities, and live event activations. Working cross-functionally, the Manager ensures a consistent, high-quality member experience and contributes to overall membership growth goals.  ESSENTIAL DUTIES AND ACCOUNTABILITIES  Community Engagement Program Management  Develop and manage community programs including Circles (peer-to-peer learning sessions by segment), Mentoring Ri