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The senior credentialing administrator is a new position and reports to the credentialing programs director to support the implementation of a new leadership group, the ACVS Certification Council (council), and support the Examination Committee.

The ACVS certi?cation process consists of a three-year residency program following veterinary school, publishing research in a scienti?c journal, and passing two rigorous examinations. Veterinarians who are certified by ACVS are required to maintain their certi?cation through a variety of professional development activities. The certi?cation process is overseen by the credentialing programs director and director of certi?cation (DOC). The DOC is an ACVS board-certified veterinary surgeon who coordinates activities among several certification committees: Examination, Maintenance of Certification, Residency Program Compliance, and Resident Credentialing.

This position works collaboratively within and across teams and plays an important role in supporting ACVS strategic initiatives, operational excellence, and stakeholder engagement.

RESPONSIBILITIES

• Serve as staff liaison to the council. Support the council by establishing processes, organizing, and executing various elements of in-person and virtual meetings: draft agendas; coordinate, prepare, and disseminate materials; take minutes; follow up on action items; make hotel arrangements; process expense reports; and manage online collaborative workspace. Attend all virtual and in-person council meetings.
• Serve as a staff liaison to the Examination Committee (EC), along with the examination programs administrator.
• Work closely with the volunteer EC director and assistant directors, and examination programs administrator to implement policy and process changes, facilitate communication with all stakeholders, ensure established timelines and policies are followed, and ensure the development of fair, consistent, and valid examinations.
• Coordinate with the examination programs administrator to plan EC meetings, manage online collaborative workspace, prepare materials, and onboard new EC members. Participate in virtual and in-person meetings, as needed, including travel to at least one in-person meeting.
• Oversee the contract with the examination service to facilitate creation and administration of the examinations, including attending regular meetings, keeping to defined scope and budget, requesting and providing reports, and coordinating policy and process changes.
• Work with the EC director and examination programs administrator to prepare committee activity reports and requests for the ACVS Board of Regents or council.
• Manage working groups as needed to support examination-related objectives of the ACVS Strategic Plan.
• Monitor and assist with developing related budgets.
• Work with the examination programs administrator to ensure integrity of examination-related data in the certification management system.
• Ensure instructions and standard operating procedures exist and are up to date for all job-related processes.
• Travel to and support the annual ACVS Surgery Summit continuing education meeting (typically held in October; approximately seven days), including committee meetings, logistics, coordination, and on-site support.
• Assume additional duties and responsibilities as assigned to support the efficient and effective operations of ACVS.

Core Values: As a member of the ACVS sta?, the senior credentialing administrator will exemplify the following ACVS sta? core values and uphold the highest standards of performance.

• Be accountable
• Express appreciation
• Embrace excellence
• Have integrity
• Be purposeful
• Respect each other
• Work as a team

GENERAL INFORMATION

Schedule: The ACVS office hours are 9 am to 5 pm (ET). The paid work week is 40 hours (i.e., eight hours per day). The regularly scheduled hours for this position are 9 am to 5 pm (ET) and may be adjusted to start between 8 am and 9 am (ET) and end between 4 pm and 5 pm (ET) after the probationary period.

Location: This position is eligible for a fully remote or hybrid work schedule. ACVS-paid travel to the Germantown, Maryland, office may be required several times per year.

Compensation and benefits: This is a full-time exempt position. Salary is commensurate with experience, qualifications, and demonstrated ability. ACVS offers a comprehensive benefits package, including:

• Health, long-term disability, and life insurance (contributory)
• Paid vacation (two weeks annually through year four, three weeks beginning year five, four weeks after ten years, and five weeks after twenty years of full-time employment)
• Eleven paid holidays annually
• Seven paid sick days per year
• SIMPLE IRA retirement savings option after one year of full-time employment

Probationary period: The person assuming this position will be subject to an adaptation period for the first three months and will undergo periodic evaluation regarding job performance during this period. Upon successful completion of the adaptation period, evaluation of job performance will be undertaken at least annually.

Travel requirements: In addition to at least one EC meeting and the annual Surgery Summit, occasional travel may be required to support meetings, committees, or organizational initiatives.

Vacation moratorium: There is a moratorium on taking vacation prior to completing 90 days of employment and for the two weeks prior to and through the annual Surgery Summit.

Implicit Bias Training: ACVS is committed to and values diversity, equity, and inclusion (DEI) and embraces the perspectives that DEI generates. To support this commitment, all members of the ACVS team are required to complete implicit bias training during their probationary period.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may change at any time with or without notice.

Benefits:

• Dental insurance
• Disability insurance
• Employee assistance program
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Germantown, MD 20874

POSITION QUALIFICATIONS

Skills:

• Project administration, including effective prioritization and coordination of multiple projects and tasks simultaneously, with responsibility for timeline and budget monitoring and status reporting.
• Contract management
• Database and data integrity management
• Excellent interpersonal skills, including a high level of customer service
• Top-notch oral and written communication skills, including use of grammar and punctuation
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams, SharePoint)
• Demonstrated ability and willingness to learn new systems, technologies, and workflows, with a focus on continuous improvement
• Familiarity with using AI tools

Attributes of the ideal candidate:

• Collaborative and team-oriented
• Self-motivated, proactive, and adaptable
• Detail-oriented, highly organized, and deadline-driven
• Cooperative and professional demeanor, with ability to represent ACVS in a poised and articulate manner
• Demonstrates sound judgment
• Contributes to a positive, inclusive workplace culture
• High ethical standards

Experience:

Required

• A minimum of five years of professional experience, preferably at an association or certification organization
• Professional certification and/or examination program support, including demonstrated experience managing programs through policy and process changes
• Project and budget management
• Committee or volunteer management, including meeting planning, material preparation, and taking minutes
• Experience managing external resources, vendors, and partners
• Supervisor or management experience

Highly desirable

• Demonstrated ability to analyze data and generate basic-to-moderately advanced queries or reports e.g., Excel, Business Objects, or similar reporting tool
• Familiarity with customer relations, association, or certification management systems
• Use of project management tools, e.g., Smartsheet

About American College of Veterinary Surgeons

The American College of Veterinary Surgeons (ACVS) is a national professional veterinary surgery certification organization. The American Veterinary Medical Association recognizes ACVS as the specialty board which sets the standards for advanced professionalism in veterinary surgery and certifies veterinarians in large animal and small animal surgery (“ACVS Diplomates”). Veterinarians who successfully fulfill rigorous certification requirements are granted the ACVS Diplomate designation. ACVS is governed by a ten-member Board of Regents and has nine standing committees.

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